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disconnected from server your DSL not detected

dlane
Newbie
Posts: 9
Registered: ‎02-07-2014

disconnected from server your DSL not detected

wow just wow this is incredible its been over 6 months since the 1st time this has happeneddd what the hell is going on why on  earth is this happenening every 5 minutes plusnet promise? what low speed low cost no connection i am ddeffiinetly out when this contract ends
2 REPLIES
Superuser
Superuser
Posts: 12,761
Thanks: 4,020
Fixes: 26
Registered: ‎22-08-2007

Re: disconnected from server your DSL not detected

Hi Diane,
Exactly what is the problem please?  If you have no xDSL then the problem is most likely to be with the BTOR equipment.
Which router are you using?  What lights are showing?  Has any changes been made to the installation?
Is there a dial tone?  If you dial 17070 option 2 is the line quiet?
Have you tried changing the filter?  Have you tried connecting via the test socket?  Are there any extensions?
If this problem is down to the phone line or internal wiring, the problem will move with you if you change ISPs.
Kevin
dlane
Newbie
Posts: 9
Registered: ‎02-07-2014

Re: disconnected from server your DSL not detected

we have a direct port no filter required the dsl will just randomly drop this is a reocurring issue i have brought up in the past its the technicolor gateway tg582n