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disconnected from server your DSL not detected
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disconnected from server your DSL not detected
22-09-2014 5:24 PM
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wow just wow this is incredible its been over 6 months since the 1st time this has happeneddd what the hell is going on why on earth is this happenening every 5 minutes plusnet promise? what low speed low cost no connection i am ddeffiinetly out when this contract ends
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Re: disconnected from server your DSL not detected
22-09-2014 8:54 PM
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Hi Diane,
Exactly what is the problem please? If you have no xDSL then the problem is most likely to be with the BTOR equipment.
Which router are you using? What lights are showing? Has any changes been made to the installation?
Is there a dial tone? If you dial 17070 option 2 is the line quiet?
Have you tried changing the filter? Have you tried connecting via the test socket? Are there any extensions?
If this problem is down to the phone line or internal wiring, the problem will move with you if you change ISPs.
Kevin
Exactly what is the problem please? If you have no xDSL then the problem is most likely to be with the BTOR equipment.
Which router are you using? What lights are showing? Has any changes been made to the installation?
Is there a dial tone? If you dial 17070 option 2 is the line quiet?
Have you tried changing the filter? Have you tried connecting via the test socket? Are there any extensions?
If this problem is down to the phone line or internal wiring, the problem will move with you if you change ISPs.
Kevin
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Re: disconnected from server your DSL not detected
23-09-2014 3:08 PM
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we have a direct port no filter required the dsl will just randomly drop this is a reocurring issue i have brought up in the past its the technicolor gateway tg582n
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