disastrous upload speed but normal download speed.
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disastrous upload speed but normal download speed.
08-03-2014 10:07 AM
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I cannot game, I can't do video or even voice calls or else the connection would drop.
I've tried rebooting the modem, changing routersplitter, changing wifi channels and even the test sockets but everything seems the same.
Re: disastrous upload speed but normal download speed.
08-03-2014 10:10 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: disastrous upload speed but normal download speed.
08-03-2014 10:17 AM
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Uptime: 0 days, 17:57:35
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 446 / 4.364
Data Transferred (Sent/Received) [MB/GB]: 927,85 / 1,99
Download speed: 3.34 Mb
Uploadspeed: 0.28 Mb
Estimated line speed:
There's no speed estimate currently held on your account.
Current line speed:
3.6 Mb
Re: disastrous upload speed but normal download speed.
08-03-2014 10:24 AM
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Can you try this speed test http://www.thinkbroadband.com/speedtest.html?utm_source=mainsite&utm_medium=navigation&utm_campaign=... and report the results
Also can you install Networx http://www.softperfect.com/products/networx/ and see if there are any uploads running on your machine
A further thought - do you have any other devices connected to the router
If so can you disconnect them and run the speed test again
You can also ask for the upload to be uncapped which will give you a useful increase in sync speed but this may not solve the underlying cause
Re: disastrous upload speed but normal download speed.
08-03-2014 10:26 AM
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[quote=Example of TG582 router stats]Uptime: 36 days, 11:55:25
DSL Type: ITU-T G.992.1
Bandwidth (Up/Down) [kbps/kbps]: 832 / 8,128
Data Transferred (Sent/Received) [GB/GB]: 4.20 / 28.32
Output Power (Up/Down) [dBm]: 12.3 / 19.9
Line Attenuation (Up/Down) [dB]: 11.0 / 20.0
SN Margin (Up/Down) [dB]: 15.0 / 6.4
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / TSTC
Loss of Framing (Local/Remote): 0 / -
Loss of Signal (Local/Remote): 0 / -
Loss of Power (Local/Remote): 0 / -
Loss of Link (Remote): -
Error Seconds (Local/Remote): 279 / -
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 183 / 446
HEC Errors (Up/Down): - / 544
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: disastrous upload speed but normal download speed.
08-03-2014 10:28 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: disastrous upload speed but normal download speed.
08-03-2014 10:30 AM
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Re: disastrous upload speed but normal download speed.
08-03-2014 10:32 AM
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DSL Connection
Link Information
Uptime: 0 days, 18:16:16
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 446 / 4.364
Data Transferred (Sent/Received) [MB/GB]: 984,87 / 1,99
Output Power (Up/Down) [dBm]: 12,0 / 19,4
Line Attenuation (Up/Down) [dB]: 28,9 / 51,5
SN Margin (Up/Down) [dB]: 18,1 / 9,0
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / TSTC
Loss of Framing (Local/Remote): 18 / 0
Loss of Signal (Local/Remote): 2 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 12.488 / 0
FEC Errors (Up/Down): 0 / 1.345.126
CRC Errors (Up/Down): 0 / 29.708
HEC Errors (Up/Down): 0 / 352.134
this is the dsl info from the router
Re: disastrous upload speed but normal download speed.
08-03-2014 10:33 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: disastrous upload speed but normal download speed.
08-03-2014 10:37 AM
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There's nothing else connected to the router besides my phone which i switched off the wifi but still doesn't help a bit.
i'm installing networx now
Quote from: Oldjim Nothing to obvious there except your upload speed is rather low - in fact very low for the sync
Can you try this speed test http://www.thinkbroadband.com/speedtest.html?utm_source=mainsite&utm_medium=navigation&utm_campaign=... and report the results
Also can you install Networx http://www.softperfect.com/products/networx/ and see if there are any uploads running on your machine
A further thought - do you have any other devices connected to the router
If so can you disconnect them and run the speed test again
You can also ask for the upload to be uncapped which will give you a useful increase in sync speed but this may not solve the underlying cause
Re: disastrous upload speed but normal download speed.
08-03-2014 10:39 AM
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Re: disastrous upload speed but normal download speed.
08-03-2014 10:43 AM
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this is the results i got from think broadband.
I'm not sure how to get results from networx though..
Quote from: Oldjim Nothing to obvious there except your upload speed is rather low - in fact very low for the sync
Can you try this speed test http://www.thinkbroadband.com/speedtest.html?utm_source=mainsite&utm_medium=navigation&utm_campaign=... and report the results
Also can you install Networx http://www.softperfect.com/products/networx/ and see if there are any uploads running on your machine
A further thought - do you have any other devices connected to the router
If so can you disconnect them and run the speed test again
You can also ask for the upload to be uncapped which will give you a useful increase in sync speed but this may not solve the underlying cause
Re: disastrous upload speed but normal download speed.
08-03-2014 10:44 AM
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Quote from: Oldjim Do you remember how long ago you rebooted the router as the error secs look very high
I rebooted it yesterday afternoon I think. Then I changed the splitter after realizing it didn't help.
and the last time it rebooted was when I use the test port in the main phone line thing.
Re: disastrous upload speed but normal download speed.
08-03-2014 10:47 AM
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This will show if anything else is hogging your upstream bandwidth
That many error secs in that time is indeed high and may be part of the problem
I have 1,544 in 18 days
Re: disastrous upload speed but normal download speed.
08-03-2014 10:51 AM
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Quote from: Oldjim With NetworX right click on the icon and select show graph
This will show if anything else is hogging your upstream bandwidth
That many error secs in that time is indeed high and may be part of the problem
I have 1,544 in 18 days
What can I do to fix that?
I attached the networx graph down there.
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