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direct debit

Posts: 98
Registered: ‎13-02-2009

direct debit

1. hi ADMIN and MEMBERS i want to no if my direct debit will be set automatically or do i have to do anything?
2. and when will my first payment will be taken and is my payments for equipments has been taken yet. or is it gona take my payments for the equipments later.
Community Veteran
Posts: 1,100
Registered: ‎05-04-2007

Re: direct debit

The questions can only be answered by Plusnet members of staff who have access to your account information. As it is the weekend I would suggest you raise a ticket asking the questions or hope that a Plusnet staff member drops in here and contacts you direct.
As a general you you will receive an email saying when and what payments will be taken by DD. Plusnet can only set a DD in place if you have given the relevant information and permission.