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did something happen (on the way to the forum) overnight 12-13 Apr 2022?

graemev
Grafter
Posts: 86
Thanks: 5
Registered: ‎13-06-2018

did something happen (on the way to the forum) overnight 12-13 Apr 2022?

FYI, I checked the broadband status for events in past 24 hour , nothing.

 

I'm used my Vigor 2860 dropping an restabilising the line , I lose showtime. I always get emailed syslog events (down & up) about a minute apart. This one was odd in that, it was down for an hour but my traces show it maintained SHOWTIME throughout and quite good speeds.

 

Logs type call:

Time Log Type Message
Apr 12 23:16:04 Call PPP Closed : No Echo Response (PPPoE)
Apr 12 23:16:28 Call PPP Closed : LCP Time-out (PPPoE)
Apr 12 23:16:29 Call >>> Dial-up triggered by user : 192.168.1.151 ; proto=UDP, to 8.8.8.8 port=domain

 

type wan:

Apr 12 23:16:12 Wan WAN1 PPPoE ==> Protocol:LCP(c021) TermReq Identifier:0x17
Apr 12 23:16:20 Wan WAN1 PPPoE ==> Protocol:LCP(c021) TermReq Identifier:0x18
Apr 12 23:16:28 Wan WAN 1 is down.
Apr 12 23:16:29 Wan WAN1 PPPoE ==> V:1 T:1 PADT ID:5259
Apr 12 23:16:29 Wan WAN1 PPPoE ==> V:1 T:1 PADI ID:0
Apr 12 23:16:35 Wan WAN1 PPPoE ==> V:1 T:1 PADT ID:0
Apr 12 23:16:39 Wan statistic: WAN1: Tx 52 Kbps, Rx 35 Kbps (30 min average)
Apr 12 23:16:39 Wan statistic: WAN2: Tx 0 Kbps, Rx 0 Kbps (30 min average)
Apr 12 23:16:39 Wan statistic: WAN3: Tx 0 Kbps, Rx 0 Kbps (30 min average)
Apr 12 23:16:39 Wan statistic: WAN4: Tx 0 Kbps, Rx 0 Kbps (30 min average)
Apr 12 23:16:39 Wan statistic: Session Usage: 166 (30 min average)
Apr 12 23:16:39 Wan statistic: Session Usage: 483 (5 min average)
Apr 12 23:16:47 Wan WAN1 PPPoE ==> V:1 T:1 PADT ID:0
Apr 12 23:16:59 Wan WAN1 PPPoE ==> V:1 T:1 PADT ID:0
Apr 12 23:17:11 Wan WAN1 PPPoE ==> V:1 T:1 PADT ID:0
Apr 12 23:17:23 Wan WAN1 PPPoE ==> V:1 T:1 PADT ID:0

 

above repeated a lot, then :

 

 

 

 

 

Then later:


Apr 13 00:43:23 Wan WAN1 PPPoE ==> V:1 T:1 PADT ID:0
Apr 13 00:43:35 Wan WAN1 PPPoE ==> V:1 T:1 PADT ID:0
Apr 13 00:43:47 Wan WAN1 PPPoE ==> V:1 T:1 PADT ID:0
Apr 13 00:43:47 Wan WAN1 PPPoE <== V:1 T:1 PADO ID:0
Apr 13 00:43:47 Wan WAN1 PPPoE ==> V:1 T:1 PADR ID:0
Apr 13 00:43:47 Wan WAN1 PPPoE <== V:1 T:1 PADS ID:7205
Apr 13 00:43:47 Call PPP Start (PPPoE)
Apr 13 00:43:47 Wan WAN1 PPPoE ==> Protocol:LCP(c021) ConfReq Identifier:0x00 MRU: 1520
Apr 13 00:43:47 Wan WAN1 PPPoE <== Protocol:LCP(c021) ConfReq Identifier:0x7F MRU: 1500 Authentication Type: CHAP 05 Magic Number: 0x7c366a20
Apr 13 00:43:47 Wan WAN1 PPPoE ==> Protocol:LCP(c021) ConfAck Identifier:0x7F MRU: 1500 Authentication Type: CHAP 05 Magic Number: 0x7c366a20
Apr 13 00:43:47 Wan WAN1 PPPoE <== Protocol:LCP(c021) ConfAck Identifier:0x00 MRU: 1520

 

Just the call records:


Time Log Type Message
Apr 13 00:43:47 Call PPP Start (PPPoE)
Apr 13 00:43:50 Call CHAP Login OK (PPPoE)
Apr 13 00:43:50 Call IPCP Opening (PPPoE); Own IP Address : xx.xx.xx.xx Peer IP Address : 195.166.130.254; Primary DNS : 212.159.6.9 Secondary DNS : 212.159.6.10

 

But , as can be seen , SHOWTIME maintained.

 

My guess would be the DSL is running fine but plusnet shut things down at the IP level...but nothing in plusnet status?

 

vigor-stats.png

 

 

4 REPLIES 4
Mav
Moderator
Moderator
Posts: 22,428
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Registered: ‎06-04-2007

Re: did something happen (on the way to the forum) overnight 12-13 Apr 2022?

Moderator's note(s):

Thread moved from ADSL Broadband to Fibre Broadband.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,937
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Fixes: 98
Registered: ‎22-01-2018

Re: did something happen (on the way to the forum) overnight 12-13 Apr 2022?

Hiya @graemev

 

Thanks for getting in touch, I appreciate it. 

 

Looking at it, it's most likely to be maintenance at the exchange occurring Smiley 

 

Please get in touch if you need any further help.  

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
Alex
Community Veteran
Posts: 5,500
Thanks: 921
Fixes: 13
Registered: ‎05-04-2007

Re: did something happen (on the way to the forum) overnight 12-13 Apr 2022?

I would give it until this evening, and only raise a fault if things don't improve then.
As @SammyM said, just maintenance and it should have gone within an hour or two.

When I walk past local exchanges I look to see if any vans are outside. 🙂

graemev
Grafter
Posts: 86
Thanks: 5
Registered: ‎13-06-2018

Re: did something happen (on the way to the forum) overnight 12-13 Apr 2022?

It only lasted an hour, outside of that it's been fine.

Just curious error, given the "level" it occurred at ... thought maybe some central kit (Radius etc) gone down