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contact Plusnet about slow broadband

Jtate1
Dabbler
Posts: 17
Thanks: 3
Registered: ‎17-10-2023

Re: contact Plusnet about slow broadband

‎17-10-2023 5:00 PM

They didn't work. It says Failed n my mobile screen. Not received I assume,

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jab1
The Full Monty
Posts: 22,708
Thanks: 7,928
Fixes: 334
Registered: ‎24-02-2012

Re: contact Plusnet about slow broadband

‎17-10-2023 5:04 PM

Can you twxt other numbers - I've never seen anyone else reporting that problem?

I've tagged one of the Help Team, so hopefully there will be help on the way.

John
Message 17 of 18
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willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: contact Plusnet about slow broadband

‎17-10-2023 5:25 PM

Hey there @Jtate1 that is strange! I used to work on the dialler system which is the team that, that would have gone through to and I haven't heard of it happening! Any chance you can just try texting it and screenshotting it for me? Just so I can get it looked into.

 

Also like @jab1 said can you text other numbers?

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
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