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clickserve.dartnet...

ao2
Newbie
Posts: 2
Registered: ‎10-03-2020

clickserve.dartnet...

Hi there, I just started up an old laptop, completely wiped the drive and tried to log on the net and get an error trying to go to any webpage with a clickserve.dartnet problem through the router. If I use my phone as the wifi it do not get this problem so it seems it is to do with the router. Can my router get a virus!

 

3 REPLIES 3
Baldrick1
Moderator
Moderator
Posts: 11,764
Thanks: 5,230
Fixes: 420
Registered: ‎30-06-2016

Re: clickserve.dartnet...

@ao2  Welcome to the forum.

Very unlikely! My money would be on this being a virus still on your computer, which is being blocked by Plusnet. Your other connection is just letting it through.

When you say that you completely wiped the drive what did you do? Also where did the OS that you have had to install after wiping the drive come from?

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ao2
Newbie
Posts: 2
Registered: ‎10-03-2020

Re: clickserve.dartnet...

Hey, I erased the drive using apple disk utilities then reinstalled a new OS from Apple.

I did a virus scan and it came u negative on the hard drive.

LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: clickserve.dartnet...

Hi @ao2, I'm sorry to hear of the issues you're having.

 

Can you please confirm if you have issues when connecting any other devices to your router?

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team