cancel
Showing results for 
Search instead for 
Did you mean: 

cant access websites

DeathOfRtas
Grafter
Posts: 57
Registered: ‎02-11-2009

cant access websites

ok, since yesterday I havent been able to access www.kongregate.com from either pc,laptop or phone when connected to router in house. I
Have plusnet blocked my access to this site for some reason? I have tried flushing the dns cache, clearing history and caches on firefox and ie9 , still no help. i did a factory reset of router, no help either. Any help would be appreciated.
3 REPLIES 3
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: cant access websites

I'm not able to access it from here either, nor from a different ISP.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: cant access websites

It's something that seem's to of cropped up, see this <a href="http://community.plus.net/forum/index.php/topic,107292.0.html">thread</a>.
It appears to be a routing issue. We have raised a problem (72561) on this.
@DeathOfRats
Is it possible that you could provide a traceroute for this please?
I'll update as soon as there is more information.
Chris
Mattz0r
Rising Star
Posts: 620
Fixes: 1
Registered: ‎21-07-2010

Re: cant access websites

Quote from: Chris
nor from a different ISP.

Have tried from Ask4 Digital Region and I'm able to make a connection.
and view the website in lynx (command line web browser)

Traceroute off network is as follows:
traceroute to www.kongregate.com (75.98.92.205), 30 hops max, 60 byte packets
1  10.0.0.1 (10.0.0.1)  0.090 ms  0.074 ms  0.087 ms
2  ac4-ppp.dr.ask4.net (81.23.59.244)  18.858 ms  18.870 ms  18.870 ms
3  br1-ac.dr.ask4.net (81.23.57.1)  19.365 ms  19.387 ms  19.384 ms
4  dc1-xmr.dr.ask4.net (81.23.57.17)  19.380 ms  19.378 ms  19.449 ms
5  10ge-3-2.thn-xmr.thn-w1.core.ask4.net (81.23.51.241)  23.024 ms  23.036 ms  23.182 ms
6  83.231.235.197 (83.231.235.197)  23.512 ms  22.466 ms  22.685 ms
7  ae-4.r22.londen03.uk.bb.gin.ntt.net (129.250.5.24)  22.680 ms  22.680 ms  22.670 ms
8  as-0.r22.nycmny01.us.bb.gin.ntt.net (129.250.3.254)  100.606 ms  90.770 ms  90.344 ms
9  ae-4.r21.sttlwa01.us.bb.gin.ntt.net (129.250.2.51)  173.577 ms  163.559 ms  173.774 ms
10  ae-0.r20.sttlwa01.us.bb.gin.ntt.net (129.250.2.53)  204.726 ms  204.546 ms  204.547 ms
11  ae-5.r21.snjsca04.us.bb.gin.ntt.net (129.250.3.39)  191.770 ms  193.460 ms  197.988 ms
12  ae-2.r06.snjsca04.us.bb.gin.ntt.net (129.250.5.55)  177.876 ms  181.590 ms  190.864 ms
13  xe-0-0-0-4.r06.snjsca04.us.ce.gin.ntt.net (128.241.219.130)  196.820 ms  191.748 ms  197.376 ms
14  border2.pc1-bbnet1.sje011.pnap.net (66.151.144.30)  183.467 ms  180.517 ms  189.748 ms
15  kongregate-3.border2.sje011.pnap.net (75.98.84.102)  188.464 ms kongregate-3.border1.sje011.pnap.net (75.98.84.98)  184.438 ms kongregate-3.border2.sje011.pnap.net (75.98.84.102)  182.661 ms^C

Hope this helps,
Matt