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cannot enable static ip address

FIXED
fatherjack666
Dabbler
Posts: 10
Registered: ‎06-10-2023

cannot enable static ip address

Hi

 

Service went live 3rd October all good, I paid the £5.00 to get a static ip however I cannot enable it, I have clicked on enable static ip and restarted router but it still says your usubg dynamic ip, can someone please help me with this

5 REPLIES 5
willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: cannot enable static ip address

Fix

@fatherjack666 it should now be fixed for you! Sorry about that!

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
corringham
Seasoned Champion
Posts: 1,373
Thanks: 694
Fixes: 18
Registered: ‎25-09-2015

Re: cannot enable static ip address

I is worth noting that the Plusnet static address is still allocated dynamically - it is just that it will always allocate the same address (in a different address range to the randomly allocated dynamic addresses).

This sometimes causes confusion.

fatherjack666
Dabbler
Posts: 10
Registered: ‎06-10-2023

Re: cannot enable static ip address

Thank you for sorting this so quick, I presume that it will 24hrs to populate as when I run whats my ip check it still thinks its 146. etc

willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: cannot enable static ip address

@fatherjack666  If you just give the router a reboot it will be active immediately.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
RichardB
Seasoned Champion
Posts: 1,045
Thanks: 352
Fixes: 39
Registered: ‎19-11-2008

Re: cannot enable static ip address

Hi @fatherjack666 

 

You need to drop the PPPoE login to Plusnet &  reconnect, or turn the router off and on again, to pick up the static IP address.

 

Regards

Richard