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cancel modem delivery

bilko
Newbie
Posts: 8
Registered: 18-02-2014

cancel modem delivery

i have got my own router now, but i ordered a plusnet modem for my migration (27/2/14). can i cancel the router and get my 5.99 back?
3 REPLIES
fester
Grafter
Posts: 35
Registered: 21-02-2014

Re: cancel modem delivery

I plan on using my own device too, but for £5.99 it’s great for eliminating router issue if you have problems in the future. It might not be free if you need one sent out in the future Wink
bilko
Newbie
Posts: 8
Registered: 18-02-2014

Re: cancel modem delivery

ok all sorted now rang cs and cancelled .no probs apart from the 10 min wait for answer Roll eyes.going the all in 1 solution with bt hh5 Smiley
Plusnet Help Team
Plusnet Help Team
Posts: 12,822
Thanks: 108
Fixes: 35
Registered: 27-04-2007

Re: cancel modem delivery

@bilko
Just for future reference staff don't man these forums over the weekend so this is the sort of thing you'd need to call in or raise a ticket for in those circumstances.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team