Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
can't download from iplayer.
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- can't download from iplayer.
can't download from iplayer.
11-02-2012 10:49 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Morning everyone iv got a problem with Iplayer, Im trying to download Hustle: series 8 for windows media player (573Mb) and its Not working, Iv tried other programmes to download and they don't work as well. My router setting's are ok so can anyone help me please.
http://www.bbc.co.uk/iplayer/episode/b01bzw1f/Hustle_Series_8_Episode_5/
Thank You
(btw i can stream programmes but iv got a small screen)
http://www.bbc.co.uk/iplayer/episode/b01bzw1f/Hustle_Series_8_Episode_5/
Thank You
(btw i can stream programmes but iv got a small screen)
Message 1 of 6
(2,826 Views)
5 REPLIES 5
Re: can't download from iplayer.
11-02-2012 11:21 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I had to upgrade iPlayer Desktop and Adobe Air before it would do anything but then it stuck at
Please wait while we acquire information for your download
I then tried a different episode and using iPlayer desktop no problems but WMP download just didn't do anything
Operating system Windows 7 64 bit
Please wait while we acquire information for your download
I then tried a different episode and using iPlayer desktop no problems but WMP download just didn't do anything
Operating system Windows 7 64 bit
Message 2 of 6
(523 Views)
Re: can't download from iplayer.
11-02-2012 11:27 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Could this be the reason http://iplayerhelp.external.bbc.co.uk/help/playing_tv_progs/more_downloads
or this http://www.bbc.co.uk/dna/mbiplayer/NF13735685?thread=7935794
Quote Can I download programmes to Windows Media Player instead of BBC iPlayer Desktop?
Search iPlayer Questions
Yes. As BBC iPlayer Desktop is not compatible with screenreaders, we've included the Windows Media Player download option as an alternative.
Please note that the 'For Windows Media Player' option is only available for one week after broadcast.
Message 3 of 6
(523 Views)
Re: can't download from iplayer.
11-02-2012 11:37 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Please note that the 'For Windows Media Player' option is only available for one week after broadcast. But Hustle was on TV last night (But i missed it) so not even bin a week yet.
Message 4 of 6
(523 Views)
Re: can't download from iplayer.
11-02-2012 11:43 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Found it - according to Google this was posted yesterday
http://iplayerhelp.external.bbc.co.uk/help/announcements/wmv_portable_feb2012/
http://iplayerhelp.external.bbc.co.uk/help/announcements/wmv_portable_feb2012/
Quote Issues with WMV and Portable Media Download Options – Why am I receiving the message, ‘Please wait while we acquire information for your download’ when I attempt to download these files?
We are aware of reports that the following message is displayed when attempting to download either download files for Windows Media Player or for Portable Media Devices.
Please wait while we acquire information for your download.
This is under investigation and we hope to resolve this as soon as possible. We apologise for any inconvenience caused. In the meantime the BBC iPlayer Desktop downloads are unaffected.
Message 5 of 6
(523 Views)
Re: can't download from iplayer.
11-02-2012 11:55 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks Oldjim for info.
Message 6 of 6
(523 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- can't download from iplayer.