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can only load certain websites

garethok
Newbie
Posts: 9
Registered: 10-09-2015

can only load certain websites

Hi guys, been with plusnet quite a while.
Think I have an issue with the router (maybe).
On all our devices, we can only access Facebook and nothing else.
I've tried all the usual things (resetting, wiping cache etc. Diff browsers, device etc) with no luck.
Really need help!
Thanks,
Gareth.
3 REPLIES
Standard8
Newbie
Posts: 7
Thanks: 3
Registered: 10-06-2012

Re: can only load certain websites

There seems to be an issue with their DNS servers - a lot of domains are returning SERVFAIL, for both their servers.
I've temporarily changed my dns server in the rooter to 8.8.8.8 which is one of Google's (free). Although I really must look for a better one sometime as plus' do tend to go down occasionally.
Standard8
Newbie
Posts: 7
Thanks: 3
Registered: 10-06-2012

Re: can only load certain websites

Moderator
Moderator
Posts: 18,027
Thanks: 1,458
Fixes: 156
Registered: 11-01-2008

Re: can only load certain websites

Moderators Note.
locked in favour of https://community.plus.net/forum/index.php/topic,143619.0/topicseen.html

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'