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can i get a line reset. awful speeds

ashrafmiah93
Grafter
Posts: 147
Registered: 08-06-2011

can i get a line reset. awful speeds

Been getting poor speeds lately, is it possible someone can check my line for me and possibly do a reset. Also whilst im making this thread, does anyone have any news on whats happening with Exchange Only lines? I'm sadly one of those people with a Exchange Only line and i have no idea if ill ever be able to get fibre optic broadband. dealing with 3-5mb in 2017 is so painful
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 12,735
Thanks: 104
Fixes: 32
Registered: 27-04-2007

Re: can i get a line reset. awful speeds

Hi there, 

 

Diagnostics aren't showing any obvious problems. Could you try following the checks here for us please? https://goo.gl/tu2WWu let us know how you get on. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team