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can a admin please do me a request for interleaving.

matty2k13
Grafter
Posts: 173
Thanks: 2
Registered: ‎03-06-2013

can a admin please do me a request for interleaving.

Can a admin please do me a request for interleaving to be turned off on my line before the weekend so I dont have to wait till monday
13 REPLIES 13
LinnPlusnet
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,686
Registered: ‎03-02-2014

Re: can a admin please do me a request for interleaving.

Hi matty2k13,
I've checked your line and interleaving is turned off. Are you experiencing any problems?
Townman
Superuser
Superuser
Posts: 23,002
Thanks: 9,591
Fixes: 160
Registered: ‎22-08-2007

Re: can a admin please do me a request for interleaving.

Why do you think interleaving is turned on?  If your router does not report FEC errors (which given Linn's response it should be the case) then interleaving is not turned on.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

matty2k13
Grafter
Posts: 173
Thanks: 2
Registered: ‎03-06-2013

Re: can a admin please do me a request for interleaving.

I posted a few weeks ago about lag I had. And someone said that interleaving is on
matty2k13
Grafter
Posts: 173
Thanks: 2
Registered: ‎03-06-2013

Re: can a admin please do me a request for interleaving.

FEC Events (Down/Up):0 / 0
Thats after 2days so does that mean its off ?
matty2k13
Grafter
Posts: 173
Thanks: 2
Registered: ‎03-06-2013

Re: can a admin please do me a request for interleaving.

Just gettin bad lag in all my online games on ps4
All ports are open and everythink but still bad lag
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: can a admin please do me a request for interleaving.

Yep - it's off.
What game are you playing and what's your ping looking like?
matty2k13
Grafter
Posts: 173
Thanks: 2
Registered: ‎03-06-2013

Re: can a admin please do me a request for interleaving.

Playing call of duty ghosts amd fifa 14. Ping is around 35ms
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: can a admin please do me a request for interleaving.

You shouldn't be seeing lag with 35ms ping  Crazy
matty2k13
Grafter
Posts: 173
Thanks: 2
Registered: ‎03-06-2013

Re: can a admin please do me a request for interleaving.

Well I am getting real bad lag. Its unplayable at times. I have opend ports tryed 3 routers new cables but still lagging. I need this sorted asap
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: can a admin please do me a request for interleaving.

Wired or wireless connection to the router?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
matty2k13
Grafter
Posts: 173
Thanks: 2
Registered: ‎03-06-2013

Re: can a admin please do me a request for interleaving.

Wired mate
matty2k13
Grafter
Posts: 173
Thanks: 2
Registered: ‎03-06-2013

Re: can a admin please do me a request for interleaving.

Could it be down to openreach trying to get my fiber cabinet up and running because it only started since they started pissin about with the fiber cabinet and the old cabinet
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: can a admin please do me a request for interleaving.

It could be.
Looking at your line though, it's completely clear. There's no Interleaving on. Your sync rate is 4544K which good for the line length.