buffering
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- Re: buffering
buffering
20-08-2014 7:01 PM
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Chromecast suggest an internet issue, which as its fine all day, ie off peak, it could be the problem
I am on unlimited bb which I was informed is quicker than the standard and better for casting.
Any help please?
Re: buffering
20-08-2014 7:49 PM
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Are you on ADSL or FTTC?
Can you run a speed test (http://www.thinkbroadband.com/speedtest.html?utm_source=mainsite&utm_medium=navigation&utm_campaign=speedtest&utm_content=sidebar) and post the results?
Re: buffering
20-08-2014 8:03 PM
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sorry,dont know adsl ffcc?
Re: buffering
20-08-2014 8:09 PM
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FTTC = fibre to the cabinet
If you put your phone number in here http://www.dslchecker.bt.com/ what does it say for the speeds?
Those speed test looks fine for streaming. Can you run a speed test the next time you have streaming problems?
Re: buffering
20-08-2014 10:36 PM
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unlimited makes no difference to your speed , whoever informed you is wrong
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: buffering
21-08-2014 1:59 PM
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I can see your account is showing that you're on ADSL2+ and you receive a speed of just over 12mbps based on the IP profile you have set with us which should be enough to stream video. Are you able to provide us with a speed test during the day and one on the evening where you normally see the buffering issues? The best place to check this would be on the BT speed tester here so that we can collect the performance results on our side should we have to raise this with the supplier.
If you can post a screenshot of the results here it should help us to diagnose the issue for you.
Quote from: rongtw " am on unlimited bb which I was informed is quicker than the standard and better for casting."
unlimited makes no difference to your speed , whoever informed you is wrong
Agreed that this package wouldn't show improved speeds over the limited usage or legacy packages however it would be best placed for usage when looking at streaming.
Re: buffering
21-08-2014 2:17 PM
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To be honest, I give up on BT Performance Test. Because BT will not doing anything about it to fix it.
Re: buffering
21-08-2014 2:25 PM
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Re: buffering
21-08-2014 2:28 PM
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Quote from: Dhaos Problem on yourside? BTspeed Test is working fine for me and showing me my ip profile after further diagnostics.
Yeah it use to work from late February until 10 days ago when it suddenly no longer work! I did ask Adam C to chase this up but so far, nothing is done as I give up!
Re: buffering
21-08-2014 2:29 PM
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Re: buffering
21-08-2014 2:30 PM
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Quote from: Mark_ Working fine at home, my parents', my sister's and at work, maybe a geographical thing
My parents not working, mine not working, my other mate not working all same telephone exchange!
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