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bt speedtester results

Community Veteran
Posts: 1,817
Thanks: 11
Registered: ‎30-07-2007

bt speedtester results

I have raised an issue with my speed and PN are looking into it on my behalf. I have just comlpeted the  bt speedtester. On the final page it states that i should contact my isp to discuss these results. My question is DO PN automatically get sent a copy of these results each time I complete the test.
Currently connected via master socket.
Regards,
Podman
4 REPLIES
Moderator
Moderator
Posts: 18,836
Thanks: 2,019
Fixes: 260
Registered: ‎11-01-2008

Re: bt speedtester results

AFAIK you will need to update the ticket with the results of your speed test as PN don't get sent the results.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Community Veteran
Posts: 1,817
Thanks: 11
Registered: ‎30-07-2007

Re: bt speedtester results

will try again and update the ticket cheers.
podman
ramidoodle
Grafter
Posts: 265
Registered: ‎28-09-2008

Re: bt speedtester results

Yes we can check the results using BT Wholesales diagnostic tools Smiley
Community Veteran
Posts: 1,817
Thanks: 11
Registered: ‎30-07-2007

Re: bt speedtester results

Thanks for the advice.
Podman