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bt speedtester results

Community Veteran
Posts: 1,817
Thanks: 11
Registered: 30-07-2007

bt speedtester results

I have raised an issue with my speed and PN are looking into it on my behalf. I have just comlpeted the  bt speedtester. On the final page it states that i should contact my isp to discuss these results. My question is DO PN automatically get sent a copy of these results each time I complete the test.
Currently connected via master socket.
Regards,
Podman
4 REPLIES
Moderator
Moderator
Posts: 17,572
Thanks: 1,102
Fixes: 127
Registered: 11-01-2008

Re: bt speedtester results

AFAIK you will need to update the ticket with the results of your speed test as PN don't get sent the results.
Will Moderate For Thanks
Community Veteran
Posts: 1,817
Thanks: 11
Registered: 30-07-2007

Re: bt speedtester results

will try again and update the ticket cheers.
podman
ramidoodle
Grafter
Posts: 265
Registered: 28-09-2008

Re: bt speedtester results

Yes we can check the results using BT Wholesales diagnostic tools Smiley
Community Veteran
Posts: 1,817
Thanks: 11
Registered: 30-07-2007

Re: bt speedtester results

Thanks for the advice.
Podman