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bt speed tester result
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bt speed tester result
24-02-2012 10:12 AM
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i think they need to do some more work on it ,getting some odd results ,sometimes down to 400k, then it says can get info for my line
then this
then this
Message 1 of 7
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6 REPLIES 6
Re: bt speed tester result
24-02-2012 1:33 PM
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Hi Nik,
I'm guessing you mean your connection as opposed to the speedtester itself? I've tested your line and can see that the sync speed has increased to 2mb now so I'm increasing the profile on our side. Let me know how things go from there.
Adam
I'm guessing you mean your connection as opposed to the speedtester itself? I've tested your line and can see that the sync speed has increased to 2mb now so I'm increasing the profile on our side. Let me know how things go from there.
Adam
Message 2 of 7
(494 Views)
Re: bt speed tester result
24-02-2012 1:42 PM
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cheers mate
no i meant the tester it says im getting 1.78 on a 1.75 profile
ive just run another test and its still showing as a 1.75 profile
something is wrong?
Download speedachieved during the test was - 1.72 Mbps
For your connection, the acceptable range of speeds is 400 Kbps-2 Mbps.
Additional Information:
Your DSL Connection Rate :2.78 Mbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 1.75 Mbps
no i meant the tester it says im getting 1.78 on a 1.75 profile
ive just run another test and its still showing as a 1.75 profile
something is wrong?
Download speedachieved during the test was - 1.72 Mbps
For your connection, the acceptable range of speeds is 400 Kbps-2 Mbps.
Additional Information:
Your DSL Connection Rate :2.78 Mbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 1.75 Mbps
Message 3 of 7
(494 Views)
Re: bt speed tester result
24-02-2012 5:16 PM
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Message 4 of 7
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Re: bt speed tester result
24-02-2012 5:25 PM
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cheers adam if you look at my ticket you will see some questions and a jpeg of the problem
why your end shows differant to speed test ,who knows
why your end shows differant to speed test ,who knows
Message 5 of 7
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Re: bt speed tester result
24-02-2012 5:34 PM
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Hi Nik,
Yes, the agent you spoke to has just had a quick chat with me, the good news is that this has helped us identify the issue that's affecting you. I'll need to speak to a colleague on Monday and catch up with you then.
Adam
Yes, the agent you spoke to has just had a quick chat with me, the good news is that this has helped us identify the issue that's affecting you. I'll need to speak to a colleague on Monday and catch up with you then.
Adam
Message 6 of 7
(494 Views)
Re: bt speed tester result
24-02-2012 5:36 PM
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cheers adam ive replyed to the ticket again
nothing is easy is it
nothing is easy is it
Message 7 of 7
(494 Views)
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