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bsmith1 Slow Upload speeds (Fibre)

bsmith1
Hooked
Posts: 7
Registered: 30-03-2013

bsmith1 Slow Upload speeds (Fibre)

I am also suffering from low upload speeds, used to get over 13Mbps now getting 0.8Mbps
Got BT engineer out to test - No Fault found
But still slow upload.
4 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: bsmith1 Slow Upload speeds (Fibre)

Post split off as it is a totally different problem
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: bsmith1 Slow Upload speeds (Fibre)

Hi there,
Our faults team will take a look through the engineer notes, it would be good to know if the engineer has stated that your upload speeds are syncing higher than the .8Mb/s you've reported. From what I can see they are.
Are you currently connected direct to the modem, so no router in use?
Community Veteran
Posts: 1,840
Thanks: 102
Fixes: 6
Registered: 21-01-2013

Re: bsmith1 Slow Upload speeds (Fibre)

Quote from: bsmith1
I am also suffering from low upload speeds, used to get over 13Mbps now getting 0.8Mbps


I wish you luck and hope your fault progresses better than mine.
My upstream speed is 0.6mbps on Plusnet fibre.
After 5 BT visits over a few months they have failed to find any fault and just blame everything except their own lines / equipment.
Rather suspect I will have to move ISP to Andrew and Arnold to get any action on this.  Angry
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: bsmith1 Slow Upload speeds (Fibre)

@npr
Sorry this hasn't been resolved yet. Let me know how you go on with the engineer visit on Wednesday. It's definitely booked in for you.