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broadband

sully72
Grafter
Posts: 47
Registered: ‎23-05-2013

broadband

hi guys,lost sync twice earlier on between 11:00 and 12:00 and 12:00 and 13:00 current line speed was 12.9mb and now is 2.8mb any ideas.....
4 REPLIES
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: broadband

Hi sully72,
Your line synced at a very low rate on earlier but has now jumped back up, so I've changed your profile to 14.1Mb/s. I can't see anything that caused the decrease on your line.


sully72
Grafter
Posts: 47
Registered: ‎23-05-2013

Re: broadband

hi chris,thanks for that but still only getting 2.6mb on speed testers......
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: broadband

If you could login to your router and click disconnect then connect that should do the trick.
sully72
Grafter
Posts: 47
Registered: ‎23-05-2013

Re: broadband

all sorted now thanks chris..... Cheesy