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broadband uncapped
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broadband uncapped
27-03-2014 5:03 PM
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Hello
Im currently a plusnet member and have recently converted my parents to change to plusnet from bt, as I had to do, would it be possible to uncap the broadband.
Regards
Ianmars
Im currently a plusnet member and have recently converted my parents to change to plusnet from bt, as I had to do, would it be possible to uncap the broadband.
Regards
Ianmars
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Re: broadband uncapped
27-03-2014 5:09 PM
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Hi ianmars,
The account linked to your Community Account is on 20CN (Up to 6Mb) - we can uncap your upstream but it would involve an extra monthly cost I'm afraid. You would need Max Premium: http://www.plus.net/support/broadband/products/prioritised-service-faq.shtml
If 21CN (Up to 16Mb) becomes available at your exchange, which you can keep checking here: http://www.samknows.com/exchange_search we can get you moved onto it and get your upstream uncapped free of charge.
The account linked to your Community Account is on 20CN (Up to 6Mb) - we can uncap your upstream but it would involve an extra monthly cost I'm afraid. You would need Max Premium: http://www.plus.net/support/broadband/products/prioritised-service-faq.shtml
If 21CN (Up to 16Mb) becomes available at your exchange, which you can keep checking here: http://www.samknows.com/exchange_search we can get you moved onto it and get your upstream uncapped free of charge.
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Re: broadband uncapped
27-03-2014 5:22 PM
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Thanks for the reply, unfortunately theres no news on my exchange being upgraded but thankyou once again for the information
Message 3 of 3
(366 Views)
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