broadband troubleshooter asking for day time and evening tel number.

[#1]

I'm trying to troubleshoot my broadband and it asks for email and mobile number which i've added then i get an error message asking for daytime and evening tel number but there is nowhere to add them and i do not have any other number but my mobile.

[#2]

I can’t help with the broadband troubleshooter, but you may be better off using the ‘new’ text service by following the steps at: https://www.plus.net/help/report-a-problem/broadband/#broadband

[#3]

@rjbell Unless you are on Full Fibre, you will have a phone number - if you don't know it, it is somewhere in your account.If you do not use the landline, just  repeat the mobile number.

[#4]

There isn't anywhere to add another number

[#5]

In that case - use @Gandalf 's suggestion - it is quicker than the route you are trying to take.