broadband still not working properly

[#1]

bt managed a 5mb download at best times normally 4.1mb so why is plusnet slower?

[#2]

from bt to plusnet to present in graph

[#3]

are we any further forward in knowing whats going on?
router statisics in test socket coming up

[#4]

Link Information
Uptime: 2 days, 19:21:19
DSL Type: G.992.1 annex A
Channel mode: Fast
Maximum Bandwidth (Up/Down) [kbps/kbps]: 1,004 / 2,464
Bandwidth (Up/Down) [kbps/kbps]: 448 / 2,464
Data Transferred (Sent/Received) [kB/MB]: 0.00 / 567.95
Output Power (Up/Down) [dBm]: 12.0 / 18.0
Line Attenuation (Up/Down) [dB]: 31.0 / 56.0
SN Margin (Up/Down) [dB]: 22.0 / 12.0
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 31 / 0
Loss of Signal (Local/Remote): 4 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 22 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 0 / 547
HEC Errors (Up/Down): 1 / 144

[#5]

Hi emzx23x,
I'll get someone to pick this up today.
Jojo

[#6]

thank you jojo:)

[#7]

any luck finding out whats sup with my connection yet as i havn't been able to have a decent game on COD since i joined plusnet and would really like to get back online without damaging my kd

[#8]

did ping test looks good best one i have had good job plusnet. now just me upload and download

[#9]

[#10]

HI emzx23x,
AFAIK it's being dealt with now.
Jojo

[#11]

afaik??? wats that mean?

got phone call from plusnet seems to be a fault with bt side of things trying a bt hub see if that solves the issue

[#12]

bt router speedtest notice upload

[#13]

ping test in bt router ouch

[#14]

HI emzx23x,
AFAIK= As Far As I Know

[#15]

You may find http://www.acronymfinder.com/ useful when people post TLAs or FLAs