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broadband slow and getting slower

BobPlumbe
Grafter
Posts: 57
Thanks: 2
Registered: ‎22-05-2016

broadband slow and getting slower

speeds have been getting slower and slower last few months

currently sync'd at 2100 kbps

 

PlusNet Current line speed:1.4 Mb

bt speedtests max out at 1.33 kbps

why is it so hard for plusnet, your part of bt, damn near as expensive

 

and a forum that goes belly up when you try to post new topics, awesome....is that to deter posts?

4 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,670
Thanks: 262
Fixes: 76
Registered: ‎27-04-2007

Re: broadband slow and getting slower

Hi there,

 

A line test I've just performed shows a line rate of 1852kbps so I would expect a little better.

 

Were you connecting over WiFi or ethernet when you ran that particular test?

 

and a forum that goes belly up when you try to post new topics, awesome....is that to deter posts?

We're not aware of any issues, what happened?

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
BobPlumbe
Grafter
Posts: 57
Thanks: 2
Registered: ‎22-05-2016

Re: broadband slow and getting slower

not sure who's line you tested but I doubt it was mine with speeds like that, still getting same slow result here on lan, not wifi

 

as for the dodgy forum, I write out my post, click post and I get a white screen, damn annoying

 

BobPlumbe
Grafter
Posts: 57
Thanks: 2
Registered: ‎22-05-2016

Re: broadband slow and getting slower

Login: admin
Password:
> adsl info --stats
adsl: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Max:    Upstream rate = 13406 Kbps, Downstream rate = 3276 Kbps
Path:   0, Upstream rate = 434 Kbps, Downstream rate = 2100 Kbps

Link Power State:       L0
Mode:                   ADSL2+
TPS-TC:                 ATM Mode
Trellis:                U:OFF /D:ON
Line Status:            No Defect
Training Status:        Showtime
                Down            Up
SNR (dB):        4.1             6.0
Attn(dB):        67.0            37.8
Pwr(dBm):        17.3            11.8
                        ADSL2 framing
MSGc:           59              29
B:              32              15
M:              1               4
T:              2               2
R:              12              16
S:              0.4951          4.5714
L:              727             140
D:              64              2
                        Counters
SF:             5563712         282667
SFErr:          7992            4
RS:             723282670               1037585
RSCorr:         239405480               11642
RSUnCorr:       21589           0

HEC:            3782            3
OCD:            7               0
LCD:            0               0
Total Cells:    443511716               91648858
Data Cells:     38728821                2961512
Drop Cells:     0
Bit Errors:     0               179

ES:             7382            4
SES:            2               0
UAS:            19              19
AS:             89540

INP:            4.22            0.91
PER:            16.09           20.00
delay:          7.92            2.28
OR:             32.31           14.00

Bitswap:        453             22

Total time = 1 days 52 min 47 sec
FEC:            239405480               11642
CRC:            7992            4
ES:             7382            4
SES:            2               0
UAS:            19              19
LOS:            0               0
LOF:            0               0
Latest 15 minutes time = 7 min 47 sec
FEC:            1320989         87
CRC:            71              0
ES:             58              0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
Previous 15 minutes time = 15 min 0 sec
FEC:            2505795         170
CRC:            117             0
ES:             107             0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
Latest 1 day time = 52 min 47 sec
FEC:            8798091         554
CRC:            377             0
ES:             342             0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
Previous 1 day time = 24 hours 0 sec
FEC:            230607389               11088
CRC:            7615            4
ES:             7040            4
SES:            2               0
UAS:            19              19
LOS:            0               0
LOF:            0               0
Since Link time = 1 days 52 min 19 sec
FEC:            239405480               11642
CRC:            7992            4
ES:             7382            4
SES:            2               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
>

BobPlumbe
Grafter
Posts: 57
Thanks: 2
Registered: ‎22-05-2016

Re: broadband slow and getting slower

plusnet has current line speed as

Current line speed:1.4 Mb

bt wholesale speed test result

download speed 1.32  mbps

upload speed 0.37 mbps

latency 42.50 ms

 

Download speedachieved during the test was - 1.32 Mbps
 For your connection, the acceptable range of speeds is 0.8 Mbps-2 Mbps.
 IP Profile for your line is - 1.85 Mbps

Upload speed achieved during the test was - 0.37Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 0.45 Mbps