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my broadband performance has suddenly dropped
was getting 1200mbs download now down to 700mbs
also my ping has gone up around 20ms extra
nothing has changed for me my end, overnight my broadband just went bad.
did notice yesterday the internet cut out a few times, never seen that before. also there was an BT openreach van outside our building.
anyone know what the issue is? it was at the very threshold of acceptability but now it's gone into not worth paying for territory.
Sorry to hear you are experience a problem with your speed. We have located an external fault on your line which we have raised to our supplier, and I have sent you further information here.