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broadband outage

waggit
Newbie
Posts: 1
Registered: 17-04-2017

broadband outage

why do i keep getting broadband outage, its happens at any time of day or evening and is very anoying as my tv set up runs from the internet.

2 REPLIES
Gel
Seasoned Pro
Posts: 1,540
Thanks: 160
Fixes: 13
Registered: 02-08-2007

Re: broadband outage

You'll need to post your router log so others can comment.
Is router losing broadband or just connected devices?
Wired or wireless connection?
Plusnet Help Team
Plusnet Help Team
Posts: 5,445
Thanks: 505
Fixes: 190
Registered: 01-01-2012

Re: broadband outage

Sorry to hear you're having issues.

I can see we've asked you to carry out internal checks to see if that resolves the issue.

Let us know if you're still having issues after that.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team