broadband outage

[#1]

why do i keep getting broadband outage, its happens at any time of day or evening and is very anoying as my tv set up runs from the internet.

[#2]

You'll need to post your router log so others can comment.
Is router losing broadband or just connected devices?
Wired or wireless connection?

[#3]

Sorry to hear you're having issues.

I can see we've asked you to carry out internal checks to see if that resolves the issue.

Let us know if you're still having issues after that.