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broadband light off

jeannedavidson
Newbie
Posts: 3
Registered: ‎03-04-2020

broadband light off

My power light and WPS lights are the only things on. The connection cut on me at 9am this morning... What's going on here?
4 REPLIES 4
wotsup
Seasoned Champion
Posts: 1,809
Thanks: 1,104
Registered: ‎21-11-2018

Re: broadband light off

Our Broadband disappeared about 10am last Sunday morning and did not come back until late at night ( I think, because it was not on when I went to bed but was there again next morning, may have not come on till Monday early hours ) landline phone was unaffected.

 

Have to say though the large broadband light ( normally steady blue ) on router was on but flashing orange.

 

 

jeannedavidson
Newbie
Posts: 3
Registered: ‎03-04-2020

Re: broadband light off

I tried turning it off for about 15 minutes and now I've turned it back on the WPS light is off but the power and WiFi lights are on and the broadband is now flashing green... 🤷‍♀️
dvorak
Moderator
Moderator
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Registered: ‎11-01-2008

Re: broadband light off


Moderators Note


This topic has been moved from chat to ADSL Broadband 

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jeannedavidson
Newbie
Posts: 3
Registered: ‎03-04-2020

Re: broadband light off

I tried resetting it this morning but it's just gone back to the power light and WPS light showing only. Nothing else has a light. I have my old Plusnet router so I've tried that and it appears to connect to the broadband fine, except that I can't sign in via the old router. I guess that's because it's an old account?

Does this mean that I have a problem with this brand new router?