bbyw contract
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bbyw contract
12-03-2008 1:06 AM
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WILT
Re: bbyw contract
12-03-2008 7:33 AM
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As for your BB being on an annual contract - did you take deferred activation or did you sign up for the broadband special offer discount? I'm sure one of the PN staff will be along to clarify things!
Re: bbyw contract
12-03-2008 11:54 AM
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Thanks for your reply - to be perfectly frank I cant remember the details of the pages of entry forms I filled in (I am suffering more Senior Moments these days ) and the only evidence I have left id my account details. Are you saying that one has to opt " OUT " of the annual contract when purchasing a bbyw contract even though you have no desire to have the hardware ?
WILT
Re: bbyw contract
12-03-2008 11:59 AM
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Quote from: WILT Are you saying that one has to opt " OUT " of the annual contract when purchasing a bbyw contract even though you have no desire to have the hardware ?
I just recently joined PN on BBYW and didn't need any hardware.
If I recall correctly there was a set of "radio buttons" and I chose "no hardware" so don't expect any tie-in.
Even if I had taken a router I believe the terms are not really a 12-month tie-in, more that it's written off by PN if you stay 12 months but if you leave earlier you have to pay for it (£40 or so?)
Re: bbyw contract
12-03-2008 12:16 PM
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I did opt for not receiving hardware and I am wondering why my account shows - (annual contract).
Re: bbyw contract
12-03-2008 12:18 PM
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I think you'd need to get someone from PN to look into the exact details on your account.
Most PN accounts are monthly contracts and you'd only need to pay back the activation costs (£40 for new ADSL line/£14.99 for migration) if you left within your first year (assuming you've not taken hardware).
The only time I've seen an "annual contract" is when someone has signed up for the special offer discount which ties them in for 12 months.
Why don't you PM one of the staff on here to see why you're on an annual contract?
Re: bbyw contract
12-03-2008 12:27 PM
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I've just had a look at your account and could see it was saying (annual contract), TBH this was simply a display issue that I've now corrected. If you choose to sign up for the home phone service with the discount you'd be on an 12 month contract then, as it stands right now you are on a monthly one.
Re: bbyw contract
12-03-2008 12:47 PM
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It always amazes me how I seem to find these anomolies ,surely someone has spotted this before now, or am I just a Pedant ? I shall now happily sign up for the discount knowing I will not be tied up for 2 years !
I have just uploaded some picture to my webspace how do I access them without using FTP I tried typing in the web address shown in the account detail to no avail.
Wilt
Re: bbyw contract
12-03-2008 12:51 PM
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If its just the images, you'll need to specify the full path to the image, as the default page put their by PN would re-direct you to a generic webspace page.
So, if the image was named "image001.jpg" you would need to type in www.yourusername.plus.com/image001.jpg to see it.
Be careful that you type the image name exactly, as they are case sensitive (image001.JPG is not the same as image001.jpg)
Re: bbyw contract
12-03-2008 1:29 PM
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