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bandwidth issue

zapp
Dabbler
Posts: 13
Registered: 26-03-2014

bandwidth issue

Hi, I'm experiencing slow internet speeds this morning.  Usually I get between 5 and 6 gb with a ping around 20 or lower.  This morning I'm down to 1.5 gb max.  Anything I can do to improve this?
5 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: bandwidth issue

Hi zapp and welcome to the Forums.
Would you be able to run the BT Speedtester at http://speedtest.btwholesale.com including 'Further Diagnostics' - this should give us a little more information about your line.
Chris Pettitt
Cloud Environments Engineer
zapp
Dabbler
Posts: 13
Registered: 26-03-2014

Re: bandwidth issue

Hi, I'll do it now.  Smiley
zapp
Dabbler
Posts: 13
Registered: 26-03-2014

Re: bandwidth issue

Ok, looks like it's returned to where it should be now, 5 mb 17 ping.  Is there a way of monitoring channels to see if I'm sharing and how much others are using.....then go for a manual channel change?  Or does this have to be done at your end?  Many thanks.
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: bandwidth issue

I believe you can use a program called inSSIDer (a quick Google search should throw up some suggestions) which looks at what other channels are being used in the area - this should allow you to make use of a Wireless Channel that's not in use.
Chris Pettitt
Cloud Environments Engineer
zapp
Dabbler
Posts: 13
Registered: 26-03-2014

Re: bandwidth issue

Many thanks.