bad ping and slow broadband
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: bad ping and slow broadband
bad ping and slow broadband
06-06-2009 6:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
dont know if this is any help
System Up Time 00:17:10
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 4439 5170 0 1243 3403 00:16:41
LAN 10M/100M 6270 5707 0 3820 1519 00:17:07
WLAN 11M/54M 398 0 0 63 0 00:16:56
ADSL Link Downstream Upstream
Connection Speed 2016 kbps 448 kbps
Line Attenuation 63.5 db 31.5 db
Noise Margin 9.9 db 17.0 db
any help would be gratefully
Re: bad ping and slow broadband
06-06-2009 8:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
that said tho your ping should be stable but as you say your exchanges vp capicty has been bad recently i would blame it on that with the info supplied by your self
whats you ip profiles http://speedtester.bt.com/ and https://portal.plus.net/my.html?action=data_transfer_speed
off now to claim the biggest t.v in the house before big brother taints it some else should be around soon to surrgest a few things i would think
Re: bad ping and slow broadband
07-06-2009 11:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Your DSL connection rate: 2016 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 1750 kbps
Actual IP throughput achieved during the test was - 1427 kbps
Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 2016 kbps(DOWN-STREAM), 448 kbps(UP-STREAM) ...............this morning
IP profile for your line is - 1750 kbps
Actual IP throughput achieved during the test was - 1054 kbps
Phone exchange:
TWIGWORTH
Estimated line speed:
1.0 Mbps - Checked on 2009-05-09 15:58:18
Current line speed:
1750
yeah right about the distance thing its 1 km walk but they say its 6km lol
Re: bad ping and slow broadband
07-06-2009 4:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I wouldnt use the bt speed checker for thoughput. Only to get your profile i would use that.
Use the http://www.mybroadbandspeed.co.uk/ on the member centre instead
o.k would you fancy trying at the test socket and grabing these sets of stats again.
power down your router before upluging cables. Can you try with out phone connected and all so if you have a couple of filters try both out
This is whats normaly done when people have line faults but lets see if any improvment can be made on this long line and try and get you a few steps up the profile ladder
We are only instrested in the below stats and not thoughput on speed tests as any thoughput results are capped by your profile which can take 3 days to reflect a new higher sync rate and that sync has to be held for the 3 days and not drop
ADSL Link Downstream Upstream
Connection Speed 2016 kbps 448 kbps
Line Attenuation 63.5 db 31.5 db
Noise Margin 9.9 db 17.0 db
as your long distance from the exchange i would surrgest syncing your line at midday ish only when noise on your line is normaly at its lowest and higher sync can be gained and leave it connected.
i would try to avoid syncing an hour before sunset and hour after sunrise and during the night
Re: bad ping and slow broadband
08-06-2009 10:42 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
ASBO DOG's raised some decent suggestions that it would certainly be a good idea to follow.
Looking at your line conditions, I don't think that you're going to get any real sort of improvement with regards to your synchronisation speeds and throughput speeds, but hopefully you'll be able to see an improvement in your latency.
Re: bad ping and slow broadband
15-06-2009 6:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
anyway i did what you asked
ADSL Link Downstream Upstream
Connection Speed 2368 kbps 448 kbps
Line Attenuation 63.0 db 31.5 db
Noise Margin 8.4 db 16.0 db
and thanks for replying
Re: bad ping and slow broadband
19-06-2009 6:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: bad ping and slow broadband
19-06-2009 6:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
whats you vp capicty at your exchange http://usertools.plus.net/exchanges/
Re: bad ping and slow broadband
20-06-2009 1:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
it says its green twigworth is my exchange
also whats the best way to find my internal wiring problem i did make the builders put bt cable in from the test socket to my office but not the other 2 sockets after i moved in as the bt man told me the alarm cable they used makes your broadband slower
Re: bad ping and slow broadband
20-06-2009 5:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: bad ping and slow broadband
21-06-2009 11:24 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
tbh i really not to happy with it at the minute they advertise a stable ping which im not getting haven't had a answer about my ping since wednesday but at the start of having PN it was all fine
but thanks for helping me out asbo
Re: bad ping and slow broadband
04-08-2009 8:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
i log a fault and clearly state my router is plugged into the test socket and what do they tell me to do ????
this is my third and last try to get this sorted
ive now had to pay BT because you though the problem was with my master socket and its not
paying for a stable ping and not getting it and sync speed keeps dropping
if you cant be bother to answer my fault please let me know ill cancel the direct debt
rant over
Re: bad ping and slow broadband
07-08-2009 7:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: bad ping and slow broadband
07-08-2009 8:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: bad ping and slow broadband
07-08-2009 8:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
no i never havent clue clue what it does
all i know is my ping goes from 38 to 500+ just unstable
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: bad ping and slow broadband