bad connection
can someone look at my connection please, for some reason over the last few days it has deteriated , web pages slow to load 
even more so on videos bbc iplayer and Utube , gaming is terrible continuous "Lost connectin to server"
the only thing that makes it better is to reset the router
Yes i am in master socket , not wireless enabled, no extension sockets on phone , speed tests are ok But everyting is sloooooooooooooooooooooow
cheers in advance
i know someone here will help 
even more so on videos bbc iplayer and Utube , gaming is terrible continuous "Lost connectin to server"the only thing that makes it better is to reset the router
Yes i am in master socket , not wireless enabled, no extension sockets on phone , speed tests are ok But everyting is sloooooooooooooooooooooow
cheers in advance
i know someone here will help 
Hi rongtw,
I've just ran some checks and I can't see anything obvious. Try some of the things below. Also make sure you have no other programs running in the background.
[quote=slow speed help page]Viruses and Spyware can slow down your computer and subsequently your download speeds. There are a number of programs (such as Plusnet Protect) which can help you find and remove these from your system. Run a full virus scan to make sure your computer is ok.
If you can, try a different router or modem on your line. If this fixes the problem, your hardware is faulty and needs replacing (if you got it from us in the last 12 months, contact us for a free replacement).
If you've followed all the advice here and your speeds are still low, please use the Broadband Troubleshooter to report the problem
Jojo
I've just ran some checks and I can't see anything obvious. Try some of the things below. Also make sure you have no other programs running in the background.
[quote=slow speed help page]Viruses and Spyware can slow down your computer and subsequently your download speeds. There are a number of programs (such as Plusnet Protect) which can help you find and remove these from your system. Run a full virus scan to make sure your computer is ok.
If you can, try a different router or modem on your line. If this fixes the problem, your hardware is faulty and needs replacing (if you got it from us in the last 12 months, contact us for a free replacement).
If you've followed all the advice here and your speeds are still low, please use the Broadband Troubleshooter to report the problem
Jojo
Cheers JoJo the router i have is new 4 weeks ago approx , i have ran "hijackthis" "malwarebytes" "CC cleaner " and AV MS security essentials and all clean ,, checked autoruns with MSconfig & SYSINTERNALS autoruns and nothing unsusual
even PN portal loads slow compared to last week , i could run bbc i player 1020p HD no probs but now it just buffers continuosly same as youtube >:(.
maybe may try a full reinstall
give me summat to do lol
the router i have is new 4 weeks ago approx , i have ran "hijackthis" "malwarebytes" "CC cleaner " and AV MS security essentials and all clean ,, checked autoruns with MSconfig & SYSINTERNALS autoruns and nothing unsusual even PN portal loads slow compared to last week , i could run bbc i player 1020p HD no probs but now it just buffers continuosly same as youtube >:(.
maybe may try a full reinstall
give me summat to do lol
Reading the forums it looks like theres a few people with similar probs at the momen t 
is BT messing about with lines ? across the road from me they are installing a new FTTC box could this be the cause ?
is BT messing about with lines ? across the road from me they are installing a new FTTC box could this be the cause ?
update , well i havent changed any setting but since sunday all have been fine back to normal must be them Gremlins messin about again lol
must be them Gremlins messin about again lol