asus and plusnet

[#1]

My Thomson tg585v7 stopped working and so I went to PCWorld where they sold me an Asus DSL-N55U as a replacement. I can't get it to connect with Plusnet. Can someone tell me if this kit is compatible or do I need something else?  It says its a modem router on the box but posts online suggests it's a router and you need a modem. Any help (in plain English) would be appreciated

[#2]

It should work, however this modem uses a mediatek chipset, which is far from the best ADSL chipset out there
Have you read http://www.plus.net/support/broadband/hardware/broadband-connection-settings.shtml
this contains all the settings you should need

[#3]

Should work fine.
You need to make sure you connect it correctly with the microfilter and user yourusername@plusdsl.net as the username and the password you log on to the Member Centre with for the password.

[#4]

When you say your Thomson stopped working - what do you mean by that ? Is it physically dead ?
Could it be that your connection has gone down ?

[#5]

Asus DSL-N55U has a modem in it, no doubt.
have you entered your username and password in the router interface?

[#6]

Thanks for your quick replies. The old router just stopped working,  the power light went to solid red... no other lights even after turning on and off or a reset.
I've tried the username and password combo suggested but no joy. I've just got off the phone from Plusnet support and they are saying thats an Asus uname and pw and I should contact Asus for it. In the end, plusnet are posting me a plug and play router replacement and I'll try and take the Asus back. In the meantime,  I'll try the username pw combo again to see if I can get through.  Thanks again for your help it's much appreciated

[#7]

Oh boy... I'm back online  ;D. I went back in a manually entered the connection settings given in the link by 'mwarby'...
Connection Settings
Broadband Username/Login name username@plusdsl.net
Connection Type / Encapsulation PPPoA /PPP over ATM
Password The password you use to log in to this website
Virtual Path Identifier (VPI) 0
Virtual Channel Identifier (VCI) 38
Multiplexing method VC Based / VCMUX / VC-Multiplexing
... and it works!!!!!!!!! I've spent ages today getting absolutely nowhere (and all the manuals and lots of forums use terminology which are from a different planet) but thanks to you guys, I'm up and running. Many thanks 

[#8]

glad it's sorted for you