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are upload speeds capped

hooverman
Rising Star
Posts: 59
Thanks: 3
Fixes: 1
Registered: 21-12-2012

are upload speeds capped

I currently get between 330kbps  and 350kbps  upload speed  ,but when on aol llu I was getting between 600 and 700 kbps, Im now using googles music manager ,I understand I will not get the upload speeds of fibre but a slight increase in speed would be appreciated .
5 REPLIES
Superuser
Superuser
Posts: 9,677
Thanks: 1,074
Fixes: 60
Registered: 06-04-2007

Re: are upload speeds capped

Are you on a 21CN or 20CN service? On 21CN Plusnet will uncap your upstream on request. This is free but if you are on 20CN Max Premium which increases upstream sync speed to up to 832kbps costs £7.83 per month.
David
hooverman
Rising Star
Posts: 59
Thanks: 3
Fixes: 1
Registered: 21-12-2012

Re: are upload speeds capped

thanks spraxyt  for your reply I belive im on 21cn  network so I will probabily raise a ticket to ask
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: are upload speeds capped

Hi hooverman,
As you're on 21CN I've placed an order to uncap your upload speed, this will complete tomorrow for you and you'll see that your upload speed roughly doubles.
Chris
hooverman
Rising Star
Posts: 59
Thanks: 3
Fixes: 1
Registered: 21-12-2012

Re: are upload speeds capped

thanks chris  I assume ref spraxyt  that no extra charge is made as Im on 21cn,
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: are upload speeds capped

That's right, no charge....all free  Grin