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adsl speed

Fireant
Grafter
Posts: 159
Registered: 03-11-2012

adsl speed

I see  my ip  profile has changed  and I'm getting buffering yet again with BT dial up broadband  tripe Its absolute joke this BT network .British Tripe What works  now and again

3 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,663
Thanks: 656
Fixes: 162
Registered: 05-04-2007

Re: adsl speed

Assuming I'm looking at the right account, your IP profile is 16.7Mb/s which is only 0.1 less than it was a few days before.

 

Where are you seeing that it's dropped lower than that?

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Plusnet Help Team
Plusnet Help Team
Posts: 13,401
Thanks: 243
Fixes: 68
Registered: 27-04-2007

Re: adsl speed

Hi Fireant,

 

Checks are showing that your connection is dropping out fairly frequently so I'd not assume that what you're seeing is the norm for your service.

 

Please report a fault with us over at http://faults.plus.net and we'll get that sorted as soon as we can.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Fireant
Grafter
Posts: 159
Registered: 03-11-2012

Re: adsl speed

cheers for reply ive reported it and see what happens next  and yeah it was ip profile was  17 then went to 16,9 then gets lower its because bt and there rubbish way of providing broadband services .