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adsl log in password

HaresEar
Grafter
Posts: 123
Registered: 02-10-2013

adsl log in password

Is it possible for security to change the password for logging in to adel.  Username@plusdsl.net/Password.
TA
6 REPLIES
Moderator
Moderator
Posts: 18,522
Thanks: 1,815
Fixes: 224
Registered: 11-01-2008

Re: adsl log in password

you can change you password in the portal - your account password and connection password are the same.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

adamcookeuk
Grafter
Posts: 30
Registered: 10-05-2014

Re: adsl log in password

Be aware that PN can read your password in plain text so I would strongly advise that you choose something which is unique to your Plus.net service and not shared with any other service.
dragon2611
Grafter
Posts: 283
Registered: 20-10-2013

Re: adsl log in password

A lot of routers usually store the password with no or poor security as well  Shocked
The only problem with using a randomly generated password for P/N is when calling them and they ask what letter X of the passwrod is  Grin
adie:quote
Community Veteran
Posts: 1,136
Thanks: 2
Registered: 30-07-2007

Re: adsl log in password

Quote from: adamcookeuk
Be aware that PN can read your password in plain text so I would strongly advise that you choose something which is unique to your Plus.net service and not shared with any other service.

Be aware that every time a CS agent does read your password, that it is logged and can be audited. Also be aware that it is not stored in plain text but is stored in a form that can be decrypted when it needs to be revealed.
F9 member since 4 Sep 1999
F9 ADSL customer since 27 Aug 2004
DLM manages your line the same way DRM manages your rights.
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Superuser
Superuser
Posts: 11,911
Thanks: 3,278
Fixes: 22
Registered: 22-08-2007

Re: adsl log in password

I believe the service agents only see the letters they ask for - first and second or first and last.
adamcookeuk
Grafter
Posts: 30
Registered: 10-05-2014

Re: adsl log in password

The fact it can be decrypted means that it's available to be read by support staff and anyone who compromises the PN systems.
The last time I spoke to PN the guy clearly as able to read my whole password.