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Zyxel VMG1312-B10A ADSL2+ Annex A

Posts: 2
Registered: ‎28-09-2016

Zyxel VMG1312-B10A ADSL2+ Annex A

I am trying to get spare Zyxel VMG1312-B10A working instead of my Plusnet Sagemcom 2704N, but without a success.


Here are my settings:

Active: [X]
Name : Plusnet
Type : ADSL over ATM (PPPoA)
Mode : Routing
Encapsulation: PPPoA
IPv6/IPv4 Mode: IPv4 Only

ATM PVC Configuration
VPI [0-255]: 0
VCI[32-65535]: 38
DSL Link Type: PPPoA
Encapsulation Mode: VC/MUX
Service Category: UBR Without PCR

PPP Information
PPP User Name :
PPP Password : myPlusNetAccountPassword
PPP Trigger Type : [Auto Connect] / Connect on Demand / Manual
Authentication Method: CHAP
Idle Timeout [minutes]: -

IP Address
[Obtain an IP Address Automatically] / Static IP Address
IP Address :
Subnet Mask :
Gateway IP Address :

Routing Feature
NAT Enable : -
IGMP Proxy Enable : -
Apply as Default Gateway : -

DNS server
DNS : [Dynamic] / Static
DNS Server 1 : -
DNS Server 2 : -

Enable 6RD : Enable / [Disable]
6RD Type : DHCP / Static
IPv4 Mask Length : -
6RD Border Relay Server IP : -
6RD IPv6 Prefix : -

Rate Limit : - (kbps)
WAN Outgoing Default Tag : Enable / [Disable]
DSCP : - (0~63)

MTU Size : 1500 MTU [68-1500]

Bridge and Routing mode in the same WAN
[] Enable Con-current WAN



Device Information
Host Name: Router
Model Number: VMG1312-B10A
Serial Number: S160Y2200XXXX
Firmware Version: V1.00(AAJZ.5)C0
WAN Information
- WAN Type: ATM
- WAN Name: Plusnet/pppoa1
- MAC Address:
- IPv4 Address: [Connect]
- Primary DNS server:
- Secondary DNS server:
- Encapsulation: PPPoA

When I press Connect next to the IP address I get a msg.:

Check the problems:
A problem occurred:The VMG1312-B10A cannot connect to Internet. Please check WAN settings or contact your ISP.


Interface Status
Interface Status Rate
LAN1 Up 100M / Full
LAN2 NoLink N/A
LAN3 NoLink N/A
LAN4 NoLink N/A
WLAN Disabled N/A
Ethernet WAN Disabled N/A / N/A
DSL Up RX:10867/ TX:1003(Kbps)
3G USB NoDevice N/A



The DSL light is solid GREEN
The Internet light is solid RED on the router.

Posts: 2
Registered: ‎28-09-2016

Re: Zyxel VMG1312-B10A ADSL2+ Annex A



I have reset the router,

upgraded to Firmware Version: V1.00(AAJZ.7)C0

and set it up again, and all works now.