You're avin a laff!
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You're avin a laff!
30-09-2013 9:01 AM
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Dear Mr Wyman,
Account username: johnmw
When you signed up for your broadband account, we performed a check on your telephone line to give you an estimated speed your line might achieve.
Now that your service has now been active for 14 days, we thought we'd let you know the speed as it stands today, by way of comparison.
Estimated line speed: 2Mbps
Current line speed: 7.15Mbps
You can keep a track of your line speed through our website:
How on earth is this being calculated - using a spirit level & an abacus!!!, there is no way that I can get or am indeed getting anywhere near that speed, it's 3 miles by road, who knows how long the bit of copper wire is attaching me to the local exchange I'll stick around & see out my 12 month contract but don't treat me like an idiot!
End of rant!
Re: You're avin a laff!
30-09-2013 9:15 AM
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I've taken a look over your account, the Current line speed: 7.15Mbps is your profile that has been set so we can implement our traffic management on your line, this is set to the maximum available during your initial startup period so we don't restrict your speeds. It simply hasn't changed to the correct value yet.
I've now changed this, so it shows the correct value which is similar to your estimated line speed.
Re: You're avin a laff!
30-09-2013 10:23 AM
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Mine has been on 7.15 for ages,is this something that needs changing?
Sorry if this is seen as a hijack
Re: You're avin a laff!
30-09-2013 2:56 PM
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That's changed for you.
Re: You're avin a laff!
30-09-2013 3:10 PM
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Re: You're avin a laff!
03-10-2013 8:05 AM
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As mine has reverted to 7.15 again
Re: You're avin a laff!
03-10-2013 3:41 PM
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Re: You're avin a laff!
04-10-2013 9:40 PM
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Re: You're avin a laff!
05-10-2013 11:08 AM
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It's actually more beneficial, because if your sync speed gets slower for a bit and then it increases again, you won't have to wait for the Plusnet profile to change.
Re: You're avin a laff!
05-10-2013 12:15 PM
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The profile is at 7.15 my actual speed has always been around half of that and around 3.5.
Hopefully my cabinet will get fibre soon,the exchange is already enabled.
Re: You're avin a laff!
05-10-2013 12:19 PM
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Re: You're avin a laff!
07-10-2013 11:30 AM
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They may sometimes be the delay catching up with the IP profile, if the sync rate is something that is changing frequently(dropping connection) then that more than likely indicates a fault.
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