Yes or no. IP Profile.

[#1]

Hi Barrytrcy,
I'll take a look for you and get back to you when I have more information.
Jojo

[#2]

Alright thanks.

[#3]

Hi Barrytrcy,
I've just spoken to one of the faults team and they will be contacting you this evening with some further updates.
Jojo

[#4]

Just did a morning BT Speed Test, old ones then the new ones.
OLD
Download speedachieved during the test was - 1966 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :2912 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 2500 Kbps

NEW
Download speedachieved during the test was - 2161 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :4768 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 4000 Kbps
Now I see why Plusnet won those rewards. Seems the SNR reset worked like a charm. Will keep you posted over the next few days to see how the connection is.
So far so good. Now I just need to wait for the plusnet IP Profile to up a notch. 

[#5]

Hi Barrytrcy,
Plusnet and BT profiles now 4000. If you disconnect then connect via your router homepage you will see the increase.
Jojo

[#6]

Alright thanks, will do that now.