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Ye olde Broadband Premier acceptable usage?

Dizzley
Grafter
Posts: 275
Registered: ‎17-04-2007

Ye olde Broadband Premier acceptable usage?

I'm curious, because I have started using the Internet backup service Mozy, I've been uploading shed loads of files recently. I'm on the  Legacy Broadband Premier tariff. The community pages say that the usage limits are:

  • Acc. Peak Usage 30GB

  • Acc. Total Usage 100GB


Page = http://usergroup.plus.net/prod_home.php
I wanted confirmation so raised a ticket. PN Support now say:
Quote
Thanks for getting in touch,
Peak time usage on your account is 20GB with a three tier traffic management at 13GB 17GB and then at 20GB. At 13GB there is a slight reduction in speed. At 17GB your speeds drop to around half and at 20GB you will be restricted to 128K until your next billing date.

Where did the figures on the community page come from? Which is the right figure? Right now I'm up to about 15GB but don't seem to have been slowed.
Pete.
5 REPLIES
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: Ye olde Broadband Premier acceptable usage?

Pete,
You're kinda confusing SUP (sustainable usage policy) with usage allowance.
SUP was enforced if you went over 30GB peak or 100GB total, meaning that your speeds were then restricted.  Thisd is no longer in force.
Premier now has a usage allowance of 20GB with speed restrictions being applied after 13GB.  There is no set limit to off peak downloads.
Let me know if you need anything else.
Dizzley
Grafter
Posts: 275
Registered: ‎17-04-2007

Re: Ye olde Broadband Premier acceptable usage?

Thanks James,
You can see how I might get confused.  Crazy
Now I understand that page http://www.plus.net/support/broadband/products/archive/broadband_premier_archive.shtml applies.
20GB peak usage with speed restrictions at 13, 17 and 20GB. No restrictions off peak.
Would I be better switching to BBYW Option 3 and saving a couple of quid?
Pete
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: Ye olde Broadband Premier acceptable usage?

Hi Pete,
I've just had a look at your usage over the last three months and I'd say the answer is definitely a yes Smiley
Dizzley
Grafter
Posts: 275
Registered: ‎17-04-2007

Re: Ye olde Broadband Premier acceptable usage?

Ah yes...
NOM NOM NOM NOM, NOM! Embarrassed
And not a Bittorrent in sight.  Smiley
Thanks for the personalised service – have a gold star. Wink
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: Ye olde Broadband Premier acceptable usage?

Thanks.
I've updated my Avatar accordingly.