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Xbox live problems

elvenmunky
Dabbler
Posts: 18
Registered: ‎09-01-2013

Xbox live problems

I am having trouble with my xbox live connection. Particularly yellow connections on MW3. I never had this problem with my old router I used to get full bars. It only started happening with the plusnet router.
Are there any settings where I can optimize the xbox live connection especially for COD.
Thanks.
9 REPLIES
Community Gaffer
Community Gaffer
Posts: 5,298
Thanks: 628
Fixes: 5
Registered: ‎04-04-2007

Re: Xbox live problems

when did you change over?  Can you let us know what gateway you are on: 
http://usertools.plus.net/@gateway/
Also, have a read of this:
http://community.plus.net/library/gaming/increasing-gaming-compatability-with-the-thomson-tg585v8-xb...
Kelly Dorset
Broadband Service Manager
elvenmunky
Dabbler
Posts: 18
Registered: ‎09-01-2013

Re: Xbox live problems

Thanks for your swift reply. Here are the gateway results :
"You are currently connected to the gateway known as pcl-ag06.
This is located in City Lifeline House."
And the line was activated on the 9th of January 2013.
Thank you
Moderator
Moderator
Posts: 19,330
Thanks: 2,181
Fixes: 355
Registered: ‎11-01-2008

Re: Xbox live problems

Any reason why you switched routers?

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

thomasmiller21
Newbie
Posts: 3
Registered: ‎18-01-2013

Re: Xbox live problems

Hello elvenmunky and Anyone that should tell me this advice,
I was wondering if anyone is on the fibre unlimited package could do a ping test 4 me?
I have just signed up to plusnet and im a big xbox gamer Tongue
Thanks
Tom
elvenmunky
Dabbler
Posts: 18
Registered: ‎09-01-2013

Re: Xbox live problems

Sorry for the confusion. By old router I meant the one provided by my old ISP. I have only used the Plusnet router since I joined.
@Tom - I did a pingtest and it came to 13ms with 0% packet loss.
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Xbox live problems

Hi there,
Your connection and ping times look fine. When you mention 'full bars' is this your wireless signal that you're referring to? If it is it may be worth trying to change your <a href="http://www.plus.net/support/broadband/wireless_broadband/wireless_signal.shtml">wireless settings</a> and see if this helps.
elvenmunky
Dabbler
Posts: 18
Registered: ‎09-01-2013

Re: Xbox live problems

Hello thank you for the help. I followed the guide to open the ports and it seems to have worked!
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Xbox live problems

Great news!
Keep us updated on how you get on.
skybondy
Grafter
Posts: 34
Registered: ‎20-12-2012

Re: Xbox live problems

Hi chris, the bars mentioned are the in-game ping bars, this random dropping to 2 yellow bars when are uk friends are hitting 4 full green bars,  is the same thing i was talking about in my thread. Seems fine now though...weather maybe i dont know will keep an eye on it. All call of duty games have them, apart from cod 2 which uses proper numbers, hope that helps.