Would an engineer be able to relocate a master socket for a new customer?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Would an engineer be able to relocate a master...
Would an engineer be able to relocate a master socket for a new customer?
09-03-2015 6:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Would an engineer be able to relocate a master socket for a new customer?
09-03-2015 6:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Would an engineer be able to relocate a master socket for a new customer?
09-03-2015 6:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Would an engineer be able to relocate a master socket for a new customer?
09-03-2015 7:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Would an engineer be able to relocate a master socket for a new customer?
09-03-2015 7:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Would an engineer be able to relocate a master socket for a new customer?
09-03-2015 7:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Have you been reading stuff about FTTC installs and confusing that with ADSL?
It's perfectly feasible and normal to plug an ADSL router into an extension socket, though careful attention to the wiring may be needed to get optimum performance.
But, yes, BT won't normally run an a extension socket, but it's easy DIY job or get an ADSL-familiar electrician to do it.
Re: Would an engineer be able to relocate a master socket for a new customer?
09-03-2015 10:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: HPsauce
It's perfectly feasible and normal to plug an ADSL router into an extension socket, though careful attention to the wiring may be needed to get optimum performance.
I know -- I have to run mine off a very grotty-looking bedroom extension and it works just as well as in the master socket, as I verified when I had a fault. However, all the advice on ADSL seems to indicate that being on the master socket is ideal and they'll make you plug it in there anyway if you have to do fault diagnostics. As the household in question would need some kind of extra wiring to make broadband feasible, I thought maybe moving the master socket would be the way to go, but probably adding an extension would be less disruptive.
Re: Would an engineer be able to relocate a master socket for a new customer?
09-03-2015 11:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Would an engineer be able to relocate a master socket for a new customer?
10-03-2015 12:17 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: HPsauce If you have a "proper" NTE5a master socket
I'd have to check, but I think the master socket is the same 1980s model (with a dotted-T symbol) that I have. Do I understand correctly that it would need an official engineer visit to change that?
Re: Would an engineer be able to relocate a master socket for a new customer?
10-03-2015 6:17 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Would an engineer be able to relocate a master socket for a new customer?
10-03-2015 8:48 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Your phone provider can advise on the process for that.
Re: Would an engineer be able to relocate a master socket for a new customer?
10-03-2015 10:23 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: HPsauce
If it's the smaller single-piece type then BT "should" regularise it for no charge if it's required for broadband.
Hmmm. I'm fairly sure it isn't one of those. (I guess I missed a trick in my own setup by agreeing that since the phone line was working the engineer didn't actually need to visit, but what I have works fine.) It seems to me that there's no point ordering broadband until an extension is in place, so upgrading the socket would have to happen afterwards? Or at a pinch I suppose the modem could run off a long phone cable (from the 'test' socket?) under the living room door until we got an electrician to do the extension, but that's probably not going to be good for the speed, besides being a trip hazard.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Would an engineer be able to relocate a master...