Would I be able to get more speed out of my Fibre connection?
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Would I be able to get more speed out of my Fibre connection?
26-09-2014 4:16 PM
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I'm fairly new to Plusnet and am on the 38Mbps Unlimited Fibre package, (EDIT: and am getting 38Mbps on speedtests).
However, looking at http://speedtest.btwholesale.com/ it says the maximum download speed achievable for my line is 57 Mbps.
If I could get something close to that, then I'd be willing to pay £5 extra a month to go on Fibre Unlimited Extra.
I'm just wondering if I upgrade whether I can downgrade if I don't get that speed? Also, will I keep my 9-month introductory discount if I upgrade?
And how would I go about upgrading?
Re: Would I be able to get more speed out of my Fibre connection?
26-09-2014 4:28 PM
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Yes you could downgrade back down if that didn't work out. Just be aware that changing fibre account types would involve re contracting each time.
Changes to your account type can be made here:
https://portal.plus.net/apps/account/change/7640329/CurrentAccount
Re: Would I be able to get more speed out of my Fibre connection?
26-09-2014 4:38 PM
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Thanks for your quick reply & help.
I don't mind re-contracting. However, can you tell me whether I'd keep my 9-month introductory discount if I upgrade via the online upgrader?
Thanks again, Paul.
Re: Would I be able to get more speed out of my Fibre connection?
26-09-2014 4:41 PM
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Re: Would I be able to get more speed out of my Fibre connection?
26-09-2014 4:53 PM
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If I go through the web-site to upgrade, would I get another deal, or would it be best to phone up for the upgrade?
Re: Would I be able to get more speed out of my Fibre connection?
26-09-2014 4:56 PM
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Re: Would I be able to get more speed out of my Fibre connection?
26-09-2014 5:09 PM
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(EDIT: Have just phoned Plusnet, upgraded to Unlimited Fibre Extra, and got a similar discount to my introductory one).
Re: Would I be able to get more speed out of my Fibre connection?
27-09-2014 10:19 PM
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Would be interested to know why I wasn't offered the Unlimited Fibre Extra package at sign-up - I was told my line could only support 40Mbps?
Anyway, thanks for everyone's help on here.
Re: Would I be able to get more speed out of my Fibre connection?
27-09-2014 10:37 PM
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Re: Would I be able to get more speed out of my Fibre connection?
29-09-2014 1:01 AM
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dick:quote
Re: Would I be able to get more speed out of my Fibre connection?
29-09-2014 1:17 AM
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dick:quote
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