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Worth getting a profile reset?

FibreToTheCat
Newbie
Posts: 9
Registered: 05-03-2013

Worth getting a profile reset?

Rural property, line has been in and working for a couple of months now, seems to be fairly stable (apart from the odd power cut - not Plusnets fault), and me restarting if I have to move things about (decorating, etc).
Anyway, line seems to be profile limited at 4.5 Mbps, but I'd like to squeeze a bit more out of if possible. Looks like I'm limited by my profile. Is it worh getting this reset to get around the 5.2 Mbps area, as per the router sync?
Here's the info;
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Best Effort Test: -provides background information.
Download  Speed
4.27 Mbps

0 Mbps 7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 4.27 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :5.28 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 4.5 Mbps

----------------------------------------------------------------------
Estimated line speed:
    There's no speed estimate currently held on your account.
Current line speed:
    4.5 Mb

----------------------------------------------------------------------
Link Information

Uptime: 0 days, 13:34:50
DSL Type: ITU-T G.992.1
Bandwidth (Up/Down) [kbps/kbps]: 448 / 5,280
Data Transferred (Sent/Received) [MB/GB]: 93.07 / 2.10
Output Power (Up/Down) [dBm]: 11.9 / 19.9
Line Attenuation (Up/Down) [dB]: 28.0 / 46.5
SN Margin (Up/Down) [dB]: 21.0 / 7.6
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / ALCB
Loss of Framing (Local/Remote): 9 / -
Loss of Signal (Local/Remote): 1 / -
Loss of Power (Local/Remote): 0 / -
Loss of Link (Remote): -
Error Seconds (Local/Remote): 641 / -
FEC Errors (Up/Down): 113 / 36,770
CRC Errors (Up/Down): 30 / 1,132
HEC Errors (Up/Down): - / 5,725
3 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 1,834
Thanks: 3
Registered: 24-07-2014

Re: Worth getting a profile reset?

Unless you can get a little more synch speed, which I doubt, the bRAS won't increase I'm afraid. You're already on a 6db line which won't improve.
 Tony
 Plusnet Support
FibreToTheCat
Newbie
Posts: 9
Registered: 05-03-2013

Re: Worth getting a profile reset?

OK thanks for the info. Not being an expert on these matters I always value a qualified opinion.
Hopefully the BDUK project will deliver some fibre goodness my way at some point... Smiley
Superuser
Superuser
Posts: 11,076
Thanks: 2,425
Fixes: 22
Registered: 22-08-2007

Re: Worth getting a profile reset?

F2TC,
You need a bit over 400kbps to get into the next 20CN profile band.
Your stats report a 7.6dB SNRM and the uptime rather suggests a resynch around 23:00 Sunday night.  A resynch during daylight hours might give you enough additional synch to get you up one step to 5Mbps, without causing you instability.  You need to do better than 5696kbps to get up a step and it will take several days for the DLM to process such a small change to the profile.