Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Worth getting a profile reset?
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Worth getting a profile reset?
Worth getting a profile reset?
11-01-2015 12:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Rural property, line has been in and working for a couple of months now, seems to be fairly stable (apart from the odd power cut - not Plusnets fault), and me restarting if I have to move things about (decorating, etc).
Anyway, line seems to be profile limited at 4.5 Mbps, but I'd like to squeeze a bit more out of if possible. Looks like I'm limited by my profile. Is it worh getting this reset to get around the 5.2 Mbps area, as per the router sync?
Here's the info;
----------------------------------------------------------------------
Best Effort Test: -provides background information.
Download Speed
4.27 Mbps
0 Mbps 7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 4.27 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :5.28 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 4.5 Mbps
----------------------------------------------------------------------
Estimated line speed:
There's no speed estimate currently held on your account.
Current line speed:
4.5 Mb
----------------------------------------------------------------------
Link Information
Uptime: 0 days, 13:34:50
DSL Type: ITU-T G.992.1
Bandwidth (Up/Down) [kbps/kbps]: 448 / 5,280
Data Transferred (Sent/Received) [MB/GB]: 93.07 / 2.10
Output Power (Up/Down) [dBm]: 11.9 / 19.9
Line Attenuation (Up/Down) [dB]: 28.0 / 46.5
SN Margin (Up/Down) [dB]: 21.0 / 7.6
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / ALCB
Loss of Framing (Local/Remote): 9 / -
Loss of Signal (Local/Remote): 1 / -
Loss of Power (Local/Remote): 0 / -
Loss of Link (Remote): -
Error Seconds (Local/Remote): 641 / -
FEC Errors (Up/Down): 113 / 36,770
CRC Errors (Up/Down): 30 / 1,132
HEC Errors (Up/Down): - / 5,725
Anyway, line seems to be profile limited at 4.5 Mbps, but I'd like to squeeze a bit more out of if possible. Looks like I'm limited by my profile. Is it worh getting this reset to get around the 5.2 Mbps area, as per the router sync?
Here's the info;
----------------------------------------------------------------------
Best Effort Test: -provides background information.
Download Speed
4.27 Mbps
0 Mbps 7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 4.27 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :5.28 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 4.5 Mbps
----------------------------------------------------------------------
Estimated line speed:
There's no speed estimate currently held on your account.
Current line speed:
4.5 Mb
----------------------------------------------------------------------
Link Information
Uptime: 0 days, 13:34:50
DSL Type: ITU-T G.992.1
Bandwidth (Up/Down) [kbps/kbps]: 448 / 5,280
Data Transferred (Sent/Received) [MB/GB]: 93.07 / 2.10
Output Power (Up/Down) [dBm]: 11.9 / 19.9
Line Attenuation (Up/Down) [dB]: 28.0 / 46.5
SN Margin (Up/Down) [dB]: 21.0 / 7.6
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / ALCB
Loss of Framing (Local/Remote): 9 / -
Loss of Signal (Local/Remote): 1 / -
Loss of Power (Local/Remote): 0 / -
Loss of Link (Remote): -
Error Seconds (Local/Remote): 641 / -
FEC Errors (Up/Down): 113 / 36,770
CRC Errors (Up/Down): 30 / 1,132
HEC Errors (Up/Down): - / 5,725
Message 1 of 4
(928 Views)
3 REPLIES 3
Re: Worth getting a profile reset?
12-01-2015 1:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Message 2 of 4
(647 Views)
Re: Worth getting a profile reset?
12-01-2015 5:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
OK thanks for the info. Not being an expert on these matters I always value a qualified opinion.
Hopefully the BDUK project will deliver some fibre goodness my way at some point...
Hopefully the BDUK project will deliver some fibre goodness my way at some point...
Message 3 of 4
(647 Views)
Re: Worth getting a profile reset?
12-01-2015 6:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
F2TC,
You need a bit over 400kbps to get into the next 20CN profile band.
Your stats report a 7.6dB SNRM and the uptime rather suggests a resynch around 23:00 Sunday night. A resynch during daylight hours might give you enough additional synch to get you up one step to 5Mbps, without causing you instability. You need to do better than 5696kbps to get up a step and it will take several days for the DLM to process such a small change to the profile.
You need a bit over 400kbps to get into the next 20CN profile band.
Your stats report a 7.6dB SNRM and the uptime rather suggests a resynch around 23:00 Sunday night. A resynch during daylight hours might give you enough additional synch to get you up one step to 5Mbps, without causing you instability. You need to do better than 5696kbps to get up a step and it will take several days for the DLM to process such a small change to the profile.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Message 4 of 4
(647 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Worth getting a profile reset?