Worst connection ive experienced
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Worst connection ive experienced
Worst connection ive experienced
01-08-2014 1:51 AM
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can anything be done at your end to fix this?
tried to raise a fault but get this message.
Broadband Troubleshooter - Error
There's been a problem
Please try using the Broadband Troubleshooter again in a short while. If you continue to have problems please contact our Support Team for help.
Re: Worst connection ive experienced
Re: Worst connection ive experienced
01-08-2014 10:15 AM
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Sorry to hear you've been having problems, are you still seeing issues with authentication or has this now been resolved?
Re: Worst connection ive experienced
Re: Worst connection ive experienced
01-08-2014 10:34 AM
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Re: Worst connection ive experienced
Re: Worst connection ive experienced
01-08-2014 10:43 AM
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Here are the details from your RADIUS logs:
<img src="http://community.plus.net/visualradius/generated/image14068859951012.png"/>
We did have some drops yesterday as a result of maintenance however the last of these were resolved in the early hours of the morning.
Re: Worst connection ive experienced
Re: Worst connection ive experienced
01-08-2014 10:49 AM
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Re: Worst connection ive experienced
Re: Worst connection ive experienced
01-08-2014 11:02 AM
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I should have just got another cable line instead. It connects all the time every time and is faultless in comparison. And cheaper!
Examples..
Wednesday
http://www.thinkbroadband.com/ping/share/264af48393ce80cee070410d22380c93-30-07-2014.html
Today (latency doubled due to Interleaving - and speed dropped again - and packet loss at the same time! - go me!
http://www.thinkbroadband.com/ping/share/a15e66b760b2194e56d30d48cf0fdc0f.html
And all they can say is " raise a fault" I had 73/16 at my old addresss (same exchange) and after a week it just went to pot as well. Clearly it is just not reliable tech.
Rant over and sorry to hijack your thread but I wanted to let you know you are not alone.
Re: Worst connection ive experienced
Re: Worst connection ive experienced
01-08-2014 11:31 AM
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If you're able to run through the troubleshooter here and raise a fault, we should be able to get some testing run and investigate the fault for you.
Re: Worst connection ive experienced
Re: Worst connection ive experienced
01-08-2014 11:45 AM
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Broadband Troubleshooter - Error
There's been a problem
Please try using the Broadband Troubleshooter again in a short while. If you continue to have problems please contact our Support Team for help.
Re: Worst connection ive experienced
Re: Worst connection ive experienced
01-08-2014 12:01 PM
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