Wireless issues TG582n
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- Re: Firmware for Technicolour TG582n router
Wireless issues TG582n
16-08-2015 4:43 PM
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Mine keeps losing signal, a may buy a new router. Plusnet did say if i sign up to a new contract they will send me a new router, a Sagem 2704n.
Thanks
dick:green Title edited after merge to better reflect the problem.
Re: Technicolor TG582n routers
16-08-2015 4:52 PM
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Can you post the stats from your Router
What Firmware version does it have?
Router loses the signal? or the wifi drops out?
When "it" loses the signal what lights are on the router?
Re: Technicolor TG582n routers
16-08-2015 5:00 PM
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The software release is 8.4.4.J
Re: Technicolor TG582n routers
16-08-2015 6:01 PM
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then Click on Broadband connection then click click view more in the dsl connection part then click details on top
Latest Firmware is 10.2.2 B maybe Plusnet can push it to you tomorrow if you ask them
Re: Technicolor TG582n routers
16-08-2015 6:27 PM
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Uptime: 0 days, 3:37:37
DSL Type: ITU-T G.992.3
Bandwidth (Up/Down) [kbps/kbps]: 440 / 4,402
Data Transferred (Sent/Received) [MB/MB]: 69.88 / 768.07
Re: Technicolor TG582n routers
16-08-2015 6:40 PM
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You also seem to on ADSL2 - which exchange is that?
Re: Technicolor TG582n routers
16-08-2015 7:01 PM
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Physical Connectivity OK
DSL Connection
Link Information
Uptime: 0 days, 4:11:33
DSL Type: ITU-T G.992.3
Bandwidth (Up/Down) [kbps/kbps]: 440 / 4,402
Data Transferred (Sent/Received) [MB/MB]: 87.62 / 833.17
Output Power (Up/Down) [dBm]: 12.8 / 0.0
Line Attenuation (Up/Down) [dB]: 26.6 / 51.0
SN Margin (Up/Down) [dB]: 22.6 / 3.5
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 111 / 0
FEC Errors (Up/Down): 158 / 1,082,951
CRC Errors (Up/Down): 4 / 189
HEC Errors (Up/Down): 3 / 2,140
Im on the Neath exchange
Re: Technicolor TG582n routers
16-08-2015 7:49 PM
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Well I can see a few odd figures in there unfortunately I dont know enough to know what they mean, and what little I do know may not be relevant if not on
adsl2plus.
That seems a lot of errors in 4 hours so maybe a line fault BUT no "drops" in that time
Router loses the signal? or the wifi drops out?
When "it" loses the signal what lights are on the router?
Margins are odd "up" is higher than the norm or even a raised fig of 9
whereas the "down" is on the low side which may be reflected in the high error rate.
Attenuation of 51db - are you approx 3.7km from the exchange? (Route the line might take.)
Maybe PN staff will post a radius graph showing drops for last week.
Re: Technicolor TG582n routers
16-08-2015 8:08 PM
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Next time the signal drop i will check the router.
Seems to be working ok for the last few hours, fingers crossed!!! Tho i do notice that after 11pm the signal does get worse for some reason?
Firmware for Technicolour TG582n router
17-08-2015 9:34 PM
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Re: Technicolor TG582n routers
17-08-2015 9:49 PM
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as it is affected by European Radio stations. Not a lot anyone can do about that.
Another cause could be congestion as it seems many gamers go on line from 10pm - 2am
Re: Firmware for Technicolour TG582n router
18-08-2015 10:45 AM
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Re: Technicolor TG582n routers
18-08-2015 10:48 AM
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Quote from: cedlor Latest Firmware is 10.2.2 B maybe Plusnet can push it to you tomorrow if you ask them
If you'd like me to then yup, I can arrange this.
Quote Maybe PN staff will post a radius graph showing drops for last week.
There are a few drops showing, nothing too concerning though:
If you keep seeing issues it may be worth reporting to us at https://faults.plus.net
Re: Firmware for Technicolour TG582n router
19-08-2015 8:40 PM
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Re: Firmware for Technicolour TG582n router
19-08-2015 8:57 PM
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To send a PM click on his name and scroll down to the bottom of the page pm link is 3 lines up.
You will need to leave the router connect up and on - I dont think you need to be there.
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- Re: Firmware for Technicolour TG582n router