Wireless connection dropping
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Wireless connection dropping
24-08-2014 8:58 PM
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Can anyone advise why the wireless connection from my BT Voyager 2110 keeps dropping off when my daughter is online gaming? Additionally, it may be unrelated, but my printer has decided to stop printing wirelessly from my laptop.
Many thanks in advance for replies.
Attempting to diagnose any problems I came up with this:
Test the connection to your ADSL service provider
Test ADSL Synchronization: PASS
Test ATM OAM F5 segment ping: FAIL
Test ATM OAM F5 end-to-end ping: FAIL
It's probably unrelated but I'm no great techno
Re: Wireless connection dropping
25-08-2014 4:00 PM
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It is interesting that router says it has been connected for 20 hours (2 hours 56 mins when I posted yesterday) but I didn't manually switch off the router.
Daughter still complaining of intermittent lost wireless connection and I've given up trying to print wirelessly.
Hey hoe!
Re: Wireless connection dropping
25-08-2014 11:29 PM
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Re: Wireless connection dropping
26-08-2014 8:25 PM
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If so, is it possible to change channels on my router and how would I change the wireless channels?
Thanks.
Re: Wireless connection dropping
26-08-2014 9:13 PM
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Re: Wireless connection dropping
26-08-2014 9:28 PM
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And the answer is I'm not certain as the manual doesn't seem to say and I can't find a screen shot. But there ought to be a sub-menu under Wireless if you log into it. Just go through the various pages until your find it. I'll see if there's some more expert guidance about.
Re: Wireless connection dropping
26-08-2014 9:31 PM
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Re: Wireless connection dropping
26-08-2014 9:41 PM
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Re: Wireless connection dropping
27-08-2014 8:13 AM
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A Voyager 2110, goodness that's a blast from the past, I'm surprised there's any of those still working!
As regards changing the wireless channel, it's possible but there's not much information out there. This is the best I can find at the moment
There's a screenshot here ]http://screenshots.portforward.com/routers/BT/Voyager_2110/Wireless_Configuration.htm
Quote to change your channel settings, you need to type in to your search bar, voyager.home
Then select advanced, then advanced again. After that select wireless, a window will come up asking for your user name and password, type in admin for the user name and admin for the password, then you will be in, and can change the channel number ok.
TBH the 2110 is a bit long in the tooth now, it doesn't support wireless 'n' and is going to have increasingly more compatibility issues with modern equipment, you might be better off upgrading the router to a more recent model. PN used to offer to supply a new router for the cost of P & P and write off the cost if you stayed for another year. I'm not sure what the deal is now, you may have to agree to another contract.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Wireless connection dropping
27-08-2014 7:40 PM
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ATM I have not changed it as my DD is online wirelessly.
Other than intermittent wireless connection problems and inability to print wireless the router is still going fine.
Will probably shop around for routers after payday.
Thanks for your assistance.
Re: Wireless connection dropping
27-08-2014 7:57 PM
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Re: Wireless connection dropping
27-08-2014 10:21 PM
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