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Wireless Extender making Router reject login on devices.

Kryten
Rising Star
Posts: 83
Thanks: 17
Registered: ‎04-05-2015

Wireless Extender making Router reject login on devices.

Guys.
I've been using successfully for about 2 years a Netgear wireless extender with a PlusNet router and subsequently a Netgear router. I've just upgraded to fibre with the default equipment from PlusNet and once I configured the Netgear extender to connect, which incidentally connects to the router using the its password but this prevents mobile devices connecting the Router itself. The password is rejected. If I unplugged the Extender it's fine, everything can connect. Have I missed something in the setup process which previously wasn't required? This is the default PlusNet router so any specific instructions would be very helpful, thanks.
Thanks for any advice.