Will a Filtered faceplate help with this?
ah well none of my cable is likely to be twisted pair, because everything is flat, and the spare cable is also flat. I stripped some of it just to check and it's definately not twisted. I thought it might have been because i remembered using twisted pair cable for something, but that would probably have been when i installed my ethernet cables. So i'll buy enough cable to go upstairs and keep the kitchen wiring in place. If it isn't solid core i'll just have to cope with plugging it in instead. I think i'll put an ADSL extension box by the router anyway because my filters are getting a bit old and damaged now and i'd like to remove them from the equation completely. It's also much tidier that way.
Just need to measure up then...
Just need to measure up then...
Agree with you there, that said if you don't mind spending a couple of quid extra, why not get one of these for your modem/router extension socket - http://www.adslnation.com/products/xtf.php - gives you the option of plugging a phone in if you wish.
Keep your old filters, always useful for testing purposes should there be a problem. Actually it may be easier to check they are ok for test purposes before you fit your new filtered face plate and replace the cable to upstairs.
Unplug every thing from the Master and just plug the upstairs extension in. Take a phone upstairs and plug filter 1 in and the phone into it. Powerup the modem/router and check the sync speed - if you get that 7616 you got the other day or very near it, filter 1 is ok. Do the same with filter 2.
Tip - When you need to swap things around for testing, powerdown your modem/router and wait several minutes before unplugging anything that disconnects it from the line eg. it's cable, the filter, master faceplate etc. Don't do this more than 5 times in an hour, and then leave it alone for the rest of the day. This is to help prevent the exchange DLM from thinking you have an intermittent line problem.
When it comes to the new wiring for your upstairs extension, you should only connect the Blue pair. Blue-white should go to terminal B on the back of the ADSL Nation front plate and terminal 2 on the extension socket. The White-blue should go to A on the faceplate & 5 on the extension socket. Don't connect the orange wires. (If you choose to use a dedicated RJ11 socket for your modem/router instead of the XTF or standard extension socket, then the wires go to the middle two pins (3&4) on the RJ11 socket.)
For your kitchen extension, if it turns out to be solid core so that you can hard wire it, as its going to the filtered output of the face plate, the Blue/white to 2, White/blue to 5 & Orange/white to 3. Check all is well by using a phone at all phone sockets, check for dial tone, then ring in to make sure it rings (check with your existing filter removed).
Once your kitchen extension is connected to the filtered face plate you won't need the filter there - except - if it is a cordless phone, some - not all (as can some sky boxes) cause interference to the ADSL and need to be double filtered, ie plug a filter into the filtered output and plug the phone into that. (Needless to say you never plug a modem/router into the second filter as the ADSL has been filtered out by the first filter!).
I'd be very surprised, if when you have completed this, you don't get the max.sync speed (or close to it) and a 7M profile.
Hope that all helps, come back with any questions.
PS. If your kitchen extension isn't solid core, buy enough cable to rewire it - it's cheap enough - you may not get round to doing it straight away, but at least you can then stop the sofa bashing the connector eventually - don't want to break the new faceplate
Keep your old filters, always useful for testing purposes should there be a problem. Actually it may be easier to check they are ok for test purposes before you fit your new filtered face plate and replace the cable to upstairs.
Unplug every thing from the Master and just plug the upstairs extension in. Take a phone upstairs and plug filter 1 in and the phone into it. Powerup the modem/router and check the sync speed - if you get that 7616 you got the other day or very near it, filter 1 is ok. Do the same with filter 2.
Tip - When you need to swap things around for testing, powerdown your modem/router and wait several minutes before unplugging anything that disconnects it from the line eg. it's cable, the filter, master faceplate etc. Don't do this more than 5 times in an hour, and then leave it alone for the rest of the day. This is to help prevent the exchange DLM from thinking you have an intermittent line problem.
When it comes to the new wiring for your upstairs extension, you should only connect the Blue pair. Blue-white should go to terminal B on the back of the ADSL Nation front plate and terminal 2 on the extension socket. The White-blue should go to A on the faceplate & 5 on the extension socket. Don't connect the orange wires. (If you choose to use a dedicated RJ11 socket for your modem/router instead of the XTF or standard extension socket, then the wires go to the middle two pins (3&4) on the RJ11 socket.)
For your kitchen extension, if it turns out to be solid core so that you can hard wire it, as its going to the filtered output of the face plate, the Blue/white to 2, White/blue to 5 & Orange/white to 3. Check all is well by using a phone at all phone sockets, check for dial tone, then ring in to make sure it rings (check with your existing filter removed).
Once your kitchen extension is connected to the filtered face plate you won't need the filter there - except - if it is a cordless phone, some - not all (as can some sky boxes) cause interference to the ADSL and need to be double filtered, ie plug a filter into the filtered output and plug the phone into that. (Needless to say you never plug a modem/router into the second filter as the ADSL has been filtered out by the first filter!).
I'd be very surprised, if when you have completed this, you don't get the max.sync speed (or close to it) and a 7M profile.
Hope that all helps, come back with any questions.
PS. If your kitchen extension isn't solid core, buy enough cable to rewire it - it's cheap enough - you may not get round to doing it straight away, but at least you can then stop the sofa bashing the connector eventually - don't want to break the new faceplate
will do
Ordered everything yesterday evening so hopefully it should all come before saturday so i can fit it at the weekend. Getting the new cable to go through the ceiling is gonna be fun
Ordered everything yesterday evening so hopefully it should all come before saturday so i can fit it at the weekend. Getting the new cable to go through the ceiling is gonna be fun
ahaha this is brilliant; sometimes i wonder why i even bother 
Quote Your comment 12:33am, Sunday 29th November 2009
Dear Mrs Christine Rieman,
We have asked our wholesale broadband suppliers to turn interleaving on on your phone line to try and fix your current broadband problem.
Interleaving is a form of error correction that helps to improve the stability of high-speed broadband. One drawback of interleaving is that it can increase ping times, which may cause problems for online gamers.
We think that turning on interleaving may help with your connection problems. Interleaving usually takes 24 hours to turn on, but can take up to 5 days to take effect.
If interleaving solves your problem, please close this Question. If you are still seeing problems with interleaving switched on, please return this Question to us with as much detail about your problem as possible. Thank you for your time and patience.
Kind regards
PlusNet Customer Support
Your comment 5:11pm, Tuesday 1st December 2009
thanks, but as i indicated above, my problems have now been fixed by the hardware changes. All that is required is that my IP profile be increased to reflect these changes. I absolutely do not want interleaving turned on, as this will increase my gaming pings and will probably have no effect now that i am achieving stable sync speeds of 8128 kbps. Could you please set interleaving to "OFF" (not "AUTO")
thanks
Your comment 12:34am, Wednesday 2nd December 2009
Dear Mrs Christine Rieman,
We have asked our wholesale broadband suppliers to turn interleaving on on your phone line to try and fix your current broadband problem.
Interleaving is a form of error correction that helps to improve the stability of high-speed broadband. One drawback of interleaving is that it can increase ping times, which may cause problems for online gamers.
We think that turning on interleaving may help with your connection problems. Interleaving usually takes 24 hours to turn on, but can take up to 5 days to take effect.
If interleaving solves your problem, please close this Question. If you are still seeing problems with interleaving switched on, please return this Question to us with as much detail about your problem as possible. Thank you for your time and patience.
Kind regards
PlusNet Customer Support
haha 
thats why i dont bother using ticket support no more mate, i find it quite funny reading that because it reminds me of my troubles with ticket respones a couple months back. I would close the ticket and not bother with them, they dont even read them properly half the time and usually respond with silly generic responses.
Just close the ticket and ask someone on here to turn it off for you
thats why i dont bother using ticket support no more mate, i find it quite funny reading that because it reminds me of my troubles with ticket respones a couple months back. I would close the ticket and not bother with them, they dont even read them properly half the time and usually respond with silly generic responses.Just close the ticket and ask someone on here to turn it off for you