Will Interleaving Work For Me?

[#1]

Hi,
My connection has deteriorated badly ovet the past week. Firstly, i noticed it dropping out - and now (suddenly) the speed is down to 130kbps. I regularly use the VPN facility (to connect to the office at work), so I think I realised quite quickly that there was a problem. Obviously, the VPN is unusable at the moment.
I removed the faceplate on the master socket and my router and microfilter are plugged in directly. There are no other items of equipment plugged in at all. Still no improvement at all.
I am using my wireless laptop - my desktop Desktop and NAS are no longer connected to the router.
PlusNet Technical Support has asked their wholesaler to turn on "interleaving" for my connection. Will this have such a dramatic effect in my case? Is it more that there is a technical fault of some description. In any case, it seems that the interleaving could take up to a week to take effect. What can I do in the meantime?
If anyone can offer any advice, it would be much appreciated.
TIA,
Stephen
BTW, I know we had thunderstorms yesterday (that HAS been known to affect my connection), but the problem precedes this.

[#2]

Can you post your router stats (sync speed, noise margin and attenuation) please.

[#3]

Hello,
These are the current stats. The connnection has been up for just over 2 hours.
ADSL Firmware Version 3.02.06.00
Modem Status Connected
DownStream Connection Speed 768 kbps
UpStream Connection Speed 96 kbps
VPI 0
VCI 38
ADSL Link Downstream Upstream
Connection Speed 768 kbps 96 kbps
Line Attenuation 51 db 15.5 db
Noise Margin 11 db 6 db
Thanks,
Stephen
adie:quote

[#4]

When did you last switch your router on? If it was before the thunderstorm, I'd switch it off for 30 minutes and switch on again. Those DS & US sync speeds are silly, that's what the problem is.

[#5]

Hello,
I tried what you suggested, but I have since lost my telephone dialling tone completely (I DID plug my phone back in BTW).   
BT is sending out an engineer on Monday to take a look.
However, my Broadband is STILL limping along in the meantime. Very Odd....
Stephen
adie:quote

[#6]

Quote from: Studio_Two

but I have since lost my telephone dialling tone completely

That is good news - lets hope it stays like that until the engineer arrives. Solid faults are always quicker solved than intermittent faults which can go on for months!

[#7]

The broadband will limp along because the phone line is broke. That's why BB faults can be so difficult to fix because it's amazing how sometimes the signal gets through. Better to get a fault that can be identified as a voice fault and as jelv has said - solid. Don't mention your broadband though, don't want the buck passed back to PN.

[#8]

Hi,
BT finally reconnected my telephone line earlier today.
The broadband speed is still horrendously slow.
Could you tell me if the router stats are any better than before?
ADSL Firmware Version 3.02.06.00
Modem Status Connected
DownStream Connection Speed 4704 kbps
UpStream Connection Speed 448 kbps
VPI 0
VCI 38
ADSL Link Downstream Upstream
Connection Speed 4704 kbps 448 kbps
Line Attenuation 43 db 13.5 db
Noise Margin 10 db 22 db

Will it just be a matter of waiting for things to settle down a bit? Then, there is this "interleaving" thing that PlusNet has turned on..
Thanks,
Stephen

[#9]

Your stats are much better than before, I've quoted the relevant bits

Quote from: Studio_Two

Connection Speed 768 kbps 96 kbps Line Attenuation 51 db 15.5 db Noise Margin 11 db 6 db

Quote from: Studio_Two

ADSL Link Downstream Upstream Connection Speed 4704 kbps 448 kbps Line Attenuation 43 db 13.5 db Noise Margin 10 db 22 db

Both downstream and upstream speeds have increased and your attenuation has dropped.
It should speed up quite quickly (12-24 hours) with speed increases like that.

[#10]

Ok, great!
Thank you very much indeed to everyone that helped me out.

[#11]

That is a lot better, but with that line attenuation you should be able to do even better.
You need to leave your modem/router on 24/7 for your profile to increase at the quickest rate. What time did you switch it on before the last set of stats that you posted?
I'd suggest that either switch it on or resync in the morning, between 8 a.m and midday may be best, and grab a set of stats immediately after the resync and post them.

[#12]

Morning
@Studio_Two
I've amended your profile at this end to match BTs @ 4000Kbps.  Try rebooting your router and hopefully you should see a good improvement in speed.